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newcomer
hayleygalland2011
Posts: 1
Registered: ‎31-12-2011
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my internet is not working on my iphone 4

hey, i wonder if you could help me! 

 

my internet and my mums internet isnt working on the iphones.

the settings are perfectly fine.. ive double checked them on both phones.

is there a problem with giffgaff. or do i need to do something?

please can you help? 

mrcool073
Posts: 15,061
Kudos: 1,507
Registered: ‎29-09-2011

Re: my internet is not working on my iphone 4

http://bit.ly/giffgaffiphone4 - How to giffgaff an iPhone 4



giffmeister
Posts: 2,896
Topics: 9
Kudos: 509
Best Answers: 213
Registered: ‎08-12-2011

Re: my internet is not working on my iphone 4

Check here for local issues/maintenance http://status.o2.co.uk/
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stuartmcmanus1
Posts: 1,916
Topics: 10
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Best Answers: 114
Registered: ‎02-01-2012

Re: my internet is not working on my iphone 4

It sounds like the settings are incorrect. Can I suggest that you delete the current settings and then connect too wifi, open the safari browser and type invalid.name/giffgaff press enter and then install, once you have done this reboot the phone and all should be ok
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newcomer
thangdo
Posts: 9
Registered: ‎01-12-2011

Re: my internet is not working on my iphone 4

head honcho
pitney
Posts: 9,901
Registered: ‎17-03-2011

Re: my internet is not working on my iphone 4

beginner
stephaniejj
Posts: 53
Registered: ‎13-06-2011

Re: my internet is not working on my iphone 4

Mines been doing same, I have same phone, my settings r ok too, my Facebook not been loading or owt I double clicked my circle button deleted all open apps, then turned my phone off for 5 mins put it bk on n it worked :smileyhappy: try that xx
jokeyboi77
Posts: 22,106
Registered: ‎07-10-2011

Re: my internet is not working on my iphone 4

there seems to be a problem on the o2 network for iphones at the moment and this happening to people in different locations up and down the uk i think its to with o2 working on their network at the moment and it seems to be affectings iphone users mainly as there is alot of cases like your and its intermittent at the moment i'm afraid hopefully it'll settle down this week
solid247
Posts: 15,145
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Registered: ‎24-08-2011

Re: my internet is not working on my iphone 4

Its a signal problem
And intermitant but nationwide
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slwong88
Posts: 1,029
Topics: 3
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Registered: ‎23-02-2011

Re: my internet is not working on my iphone 4

Hey there,

 

Check here to check if there is any maintenance being done at your are http://status.o2.co.uk/

 

As for the settings, try the following to get the settings:

Try this first:

1) Insert your giffgaff SIM

2) connect to wifi

3) open safari and go to http://invalid.name/giffgaff (it might take some time to load, just wait awhile for it)

 

4) a notification comes up and asks you to accept a profile

 

5) press install and then Install now to confirm

Ultimately its a general setting but normally being entered manually for iPhone, they are:

Settings > General > Mobile Network

 

Cellular Data
Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10

 

MMS Settings

APN: giffgaff.com

Username: giffgaff

Password: password

MMSC: http://mmsc-ac.mms.o2.co.uk:10021/mmsc

MMS Proxy: 193.113.200.195:8080

Max message size: 2097152

MMS UA Prof URL: just leave blank

MMS port: 8080
MCC: 234
MNC: 10
APN type: mms

 

Hope this helped.

Please give me a 'KUDOS' if you like my post and If I answered your question, please click 'Accept as Solution'. Thank you
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