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newcomer
declanrobson1
Posts: 11
Registered: ‎23-11-2012

my samsung galaxy ace wont accept any sim?

i got a samsung galaxy ace for christmas and it wont accept any sim is there a reason for this?

essie112mm
Posts: 5,776
Registered: ‎31-08-2013

Re: my samsung galaxy ace wont accept any sim?

Sounds as though it might be locked to a network

solid247
Posts: 15,145
Topics: 120
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Best Answers: 415
Registered: ‎24-08-2011

Re: my samsung galaxy ace wont accept any sim?

Yes its locked to a network do you know were it was bought at ?
Get a free Giffgaff Sim
 
heisenberg007
Posts: 3,108
Kudos: 333
Best Answers: 411
Registered: ‎29-10-2013

Re: my samsung galaxy ace wont accept any sim?

Hi Declan, welcome to the community

Ensure your handset is unlocked or locked to the 02 network in order for a giffgaff sim to work. try the sim in another handset. if your handset is locked to another network best bet would be to pop down to your local mobile shop they should be able to unlock for a small fee, for more info follow the link below to the giffgaff unlockapedia.http://giffgaff.com/unlock
click to get a free giffgaff Sim with £5 credit
newcomer
declanrobson1
Posts: 11
Registered: ‎23-11-2012

Re: my samsung galaxy ace wont accept any sim?

it was bought unlocked 

azeem2012
Posts: 4,628
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Registered: ‎20-01-2012

Re: my samsung galaxy ace wont accept any sim?

What do you mean won't accept? And have you tried giffgaff/o2, ee, 3 and Vodafone.
Get a free giffgaff Sim
newcomer
declanrobson1
Posts: 11
Registered: ‎23-11-2012

Re: my samsung galaxy ace wont accept any sim?

i  have tried them all and all it keeps on saying is that my sim card does not allow connection to this network

solid247
Posts: 15,145
Topics: 120
Kudos: 1,830
Best Answers: 415
Registered: ‎24-08-2011

Re: my samsung galaxy ace wont accept any sim?


Have you tried putting settings in ?
http://bit.ly/jitbandroid
Get a free Giffgaff Sim
 
essie112mm
Posts: 5,776
Registered: ‎31-08-2013

Re: my samsung galaxy ace wont accept any sim?

Are you able to try a gg sim in another unlocked or o2 phone ? This would eliminate the sim as a problem.

 

You say the phone was bought as an unlocked phone ? Did you buy it second hand ?

newcomer
declanrobson1
Posts: 11
Registered: ‎23-11-2012

Re: my samsung galaxy ace wont accept any sim?

i have tried putting setting in and it still wont work