Help & Support

Reply
beginner
cosmic
Posts: 46
Registered: ‎09-09-2010
Best Answer

registration

Is there a problem with registering a sim today?

 

cosmic

helping the masses
weeman
Posts: 27,711
Registered: ‎12-05-2010
Mobile Phone: Oppo Find 7a

Re: registration

johnnylager
Posts: 7,342
Topics: 49
Kudos: 1,158
Best Answers: 294
Registered: ‎03-11-2010

Re: registration

some people have reported problems from yesterday, what is happening?

Get a free Giffgaff Sim
beginner
cosmic
Posts: 46
Registered: ‎09-09-2010

Re: registration

I have tried twice to register a sim for my grandaughter and I get a message that "gg is being updated at the moment" although I can find no mention of this elsewhere.

 

cosmic

johnnylager
Posts: 7,342
Topics: 49
Kudos: 1,158
Best Answers: 294
Registered: ‎03-11-2010

Re: registration

I'd suggest you contact an agent then, there are no reported problems.

 

try the 'contact us' link at bottom right of the page

Get a free Giffgaff Sim
spider079
Posts: 3,605
Topics: 44
Kudos: 543
Best Answers: 54
Registered: ‎18-08-2010

Re: registration

there shouldn't be no problems with activations. the problems were fixed recently. try clearing the cache on your browser, a better option is to use a more reliable browser. use Mozilla firefox, it is secure, the fastest browser available and always reliable. 
navigator
emallett
Posts: 2,216
Registered: ‎08-09-2010

Re: registration

Hi cosmic

 

I am sorry hear you are having issues trying to activate your sim

 

There should be no diffiulties when trying to activate your sim card however if the probel persists you may need to e-mail the team ensuring that you include more information

 

Sorry for any inconvenience

 

Kind Regards

Emmett Mallett
Handy giff-staffer

If you've asked a question, mark the best answer as 'Accepted solution'. This lets everyone know you're sorted - It also gives kudos to the giffgaffer who helped you. Nice!
newcomer
volamus
Posts: 10
Registered: ‎21-12-2010

Re: registration

Yes, there do appear to be ongoing problems with registration (and I do use FireFox, on Linux too)

 

I have been trying to register two SIMs and keep getting the Gremlins page & some other odd login/account issues - so I will be contacting an Agent...

 

 

beginner
cosmic
Posts: 46
Registered: ‎09-09-2010

Re: registration

Thanks for the info.

 

cosmic