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newcomer
Posts: 1
Registered: ‎09-11-2012
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sim card not working

I activated my sim and topped up by 10 pound put the sim into my unlocked phone and it is coming up sim card registration failed , I'm so angry that I have wasted 10 pound, does anyone no what I can do??

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Registered: ‎29-07-2011

Re: sim card not working

It can take 24 hours to activate
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phenomenon
Posts: 29,056
Registered: ‎27-11-2009

Re: sim card not working

Up to 24 hours for activation.
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Registered: ‎30-11-2011

Re: sim card not working

When did you activate the sim? It can sometimes take up to 24 hours for the sim to fully activate, your number will show on your my giffgaff page when it has completed.
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Registered: ‎05-11-2011

Re: sim card not working

Try turning phone off then on.
If that didn't work then ....try giving me specific info what phone do you have?
motivator
Posts: 5,021
Registered: ‎25-11-2010

Re: sim card not working

Sounds like the sim has not been fully activated.
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Registered: ‎04-09-2010

Re: sim card not working

Don't worry, you wont have lost the £10. Even if everything has gone wrong, you can still contact an agent. Wait to see if any changes after 24 hours
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Registered: ‎27-01-2012

Re: sim card not working

are you sure your phone is unlocked or on o2?
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Posts: 1,416
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Registered: ‎05-11-2011

Re: sim card not working

Oh i am sorry just asked an agent the same question,it can take 1 day to activate sorry for that! Smiley Surprised
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Registered: ‎01-03-2012

Re: sim card not working

Card registration failed means sim is not active yet ?


See if you can see anything there ?
just check your My Giffgaff page under your balance/goodybag

https://giffgaff.com/dashboard

See you account history and transactions for goodybags :

https://giffgaff.com/account

Thanks !
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