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newcomer
vasscsaba
Posts: 2
Registered: ‎01-12-2012
Best Answer

top up, activate sim

Hi Everybody!

 

Is there anyone who tried to activate a sim and top up, but just a page appear, that the Bank declined the transaction?If so you can get solve it finally, please tell me how.

Thanks!

governor
pad2
Posts: 4,836
Registered: ‎24-12-2011

Re: top up, activate sim

use a voucher instead
Get a free giffgaff Sim
soothsayer
djbonner07
Posts: 19,052
Registered: ‎13-03-2011

Re: top up, activate sim

[ Credit Card Wont Work / Accept ]

Please Note: Some Credit Cards Have Issues On giffgaff

So Please Try/Read The Below Information. Thanks

1, Try a different `Internet Browser` and see if that helps you out :

Mozilla Firefox: http://www.mozilla.org/en-US/firefox/new/

2, If number 1 didn't work using your credit/credit card. Then I would suggest using a giffgaff or a o2 voucher. See number 3

3, -Topping up & goodybags-



[ o2 Voucher- vs - giffgaff Voucher ]

http://bit.ly/giffgaffvoucher - Where to buy a giffgaff voucher


Using a voucher online to topup: https://giffgaff.com/buy/redeem

Topup by phone: Dial:43430
[ You need to be fully activated to dial this number ]

[ o2 Vouchers ] - Keep trying the o2 voucher as they can be a pain somtimes for them to register first time,


[ giffgaff Voucher ] - Just to add that most places do actually sell giffgaff vouchers on there paypoint unit (giffgaff vouchers are alot less hassle and 99% work first time)



[ Goodybag Conversion ]

Please follow this guide thanks

1. Make sure your (logged in) , and go to the (Top Up) page .

2. Go to ( pick your favourite goodybag ) select your goodybag and then press add to basket

3. Then tick the box > pay for your order from your airtime credit

4. Then click on ( continue )

5. Confirm , then click on ( place your order )

[ Please Note ] You can only have 1 active goodybag at any one time (ie you can't change your goodybag before it expires/ add a new one)


Video Guide Setup: http://www.youtube.com/watch?v=C0PBt85obFU

My Full on Picture Demo Guide : http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Newbies-Guide-To-Goodybags/m-p/1514773

Get a free giffgaff Sim
falsetruth
Posts: 4,311
Topics: 19
Kudos: 369
Best Answers: 263
Registered: ‎13-07-2012

Re: top up, activate sim

Probably your bank is declining transaction. Try another card if you have. IF not get an O2 voucher and topup.
Get a free giffgaff Sim

rayhoo
Posts: 38,579
Topics: 23
Kudos: 4,223
Registered: ‎21-07-2010

Re: top up, activate sim


vasscsaba wrote:

Hi Everybody!

 

Is there anyone who tried to activate a sim and top up, but just a page appear, that the Bank declined the transaction?If so you can get solve it finally, please tell me how.

Thanks!


Card payment problems.

Card transactions are a funny one! Here's a common list of reasons with card transaction might fail, just ensure you are not one of them!

  • Typo in your information (e.g. card number, card expiry date etc.)
  • Title of person not entered with name.
  • Incorrect address under card details, as registered with your bank. (omit any punctuation).
  • Incorrect card type selected.
  • Insufficient funds in the account

Also try; clearing your browser cache, restarting the browser and re-trying the process - if this fails, try the procedure in a completely different browser or PC.

If you're still having problem, then you could use a voucher for now just to get you up and running, then Ask an Agent to look into the card payment problem later on.  This could save you maybe 24 hrs waiting for a reply from an agent.

 

 

 

You could try clicking on here:  https://giffgaff.com/mobile

 

Get a free Giffgaff Sim

 

Gen. note: Text "PASS" to 43430 to confirm your username, account e-mail address, and to receive a password reset link.
head honcho
nosh2
Posts: 9,975
Registered: ‎05-09-2012

Re: top up, activate sim

try a different browser also try a vocher its less hassale
Get a free giffgaff Sim
graduate
stryker9876
Posts: 1,019
Registered: ‎25-02-2012

Re: top up, activate sim