The Community

Welcome

Need a hand getting giffgaffed?

If you are new to giffgaff and the community, why not check out our guides, tips and tutorials. 

Once that's out the way, say hello and meet the community team.

Do you want to get more out of the community? Get involved in our Contribute and Ideas boards where you can help change the way giffgaff runs.

When you want to relax and have fun, head over to our Social: general discussion board where we have a range of topics being discussed.

Featured Member

Bertiebat

helping the masses

Joining date: 25-01-2011

You can't do Berties' contributions justice in a few sentences. She is a prolific member of our forum with over 1,500 Best Answers, 7,500 Kudos, and 1.6 million read posts. She is also a Knowledge Base Editor, Gold Helper, and our top Innovator with more Ideas implemented within giffgaff than anyone else. Known for her well thought-out, friendly and valuable posts; often going above and beyond, Bertie has improved many members lives for the better with her help and Ideas. giffgaff wouldn't be what is it without her.

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Have a problem with your service or phone? Chances are someone will have already asked about it, and if not our community will be happy to answer all your questions.

Top answers

Direct Relationship with Apple

Inspired by: think_of_tomoro, agmeee - 340+ Kudos received

For 2 years our members have been asking for Apple. Thanks to think_of_tomoro and the support of over 300 members in this Idea giffgaff is now an official Apple carrier. This means members can install the giffgaff profile and enjoy new functionality. Gravy.

Ideas stats:

Total Ideas
11835
Implemented Ideas
530
Working On It
18
See more ideas