Need a hand getting giffgaffed?
If you are new to giffgaff and the community, why not check out our guides, tips and tutorials.
When you want to relax and have fun, head over to our Social: general discussion board where we have a range of topics being discussed.
Joining date: 31-08-2013
As we don't have call centers, Help and Support is important and essie112mm has given excellent advice and support for a little over a year now. Not only has she received 456 best answers in that time, she has helped those keen to help others like her and written an excellent guide on what makes a great post when helping and setting best answers. So if you're stuck with phone problems you know you can count on her.
Have a problem with your service or phone? Chances are someone will have already asked about it, and if not our community will be happy to answer all your questions.
Direct Relationship with Apple
For 2 years our members have been asking for Apple. Thanks to think_of_tomoro and the support of over 300 members in this Idea giffgaff is now an official Apple carrier. This means members can install the giffgaff profile and enjoy new functionality. Gravy.