The Community

Welcome

Need a hand getting giffgaffed?

If you are new to giffgaff and the community, why not check out our guides, tips and tutorials. 

Once that's out the way, say hello and meet the community team.

Do you want to get more out of the community? Get involved in our Contribute and Ideas board where you can help change the way giffgaff runs.

When you want to relax and have fun, head over to our Social: general discussion board where we have a range of topics being discussed.

Featured Member

Islandstifle

head honcho

Joining date: ‎24-10-2013

We have lots of members who are keen to help others and islandstifle is a member who has recently shown he can go above and beyond. He's been helping since October and hes already earned nearly 250 best answers with responses specific for the original post. If in doubt, you can count on him for awesome help and support.

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Have a problem with your service or phone? Chances are someone will have already asked about it, and if not our community will be happy to answer all your questions.

Top answers

Keep 500 minutes on the £10 goodybag

Inspired by: bmw4175, navvy - 45+ Kudos received

With member demand we knew that making our exclusive deal permanent was the right thing to do. It took a lot of working out, but now any new members will receive the same great £10 goodybag as our current members. You can see the idea here, which wanted to ensure that all were treated equally and fairly. WooHoo.

Ideas stats:

Total Ideas
11007
Implemented Ideas
523
Working On It
16
See more ideas