If you are new to giffgaff and the community, why not check out our guides, tips and tutorials.

Once that's out the way, say hello and meet the community team.

Do you want to get more out of the community? Get involved in our Contribute forum and giffgaff Labs where you can help change the way giffgaff runs.

When you want to relax and have fun, head over to our Social: general discussion board where we have a range of topics being discussed.

Need Help?

Have a problem with your service or phone? Chances are someone will have already asked about it, and if not our community will be happy to answer all your questions.

Featured Member.


 heavy hitter
 Joining date: 01-08-2014

It's coming up on a year now that retrolime has been with us, but in that time they've risen to be one of our top helpers. With the reforms to Payback that came in this month, retrolime was right up there in the top earners. If you're looking for a good example of help, it's definitely worth seeking out all those great posts. Not only helpful, but easy to understand, friendly, and a tone that sets people at ease; not easy to pull off. Thanks retrolime.

Introduce Trio (3 in 1) Sims

Inspired by: xollobru - 730+ Kudos received

A phenomenal Idea which blends simplicity and reducing waste - Xollobru and over 730 members have helped giffgaff to now provide 'Three in One' sims. No more need to perform a sim swap if and when someone changes mobiles. Kudos to ayanenigma who proposed the Idea before it's time. Nice One.