The Community


Need a hand getting giffgaffed?

If you are new to giffgaff and the community, why not check out our guides, tips and tutorials

Once that's out the way, say hello and meet the community team.

Do you want to get more out of the community? Get involved in our Contribute and Ideas boards where you can help change the way giffgaff runs.

When you want to relax and have fun, head over to our Social: general discussion board where we have a range of topics being discussed.

Featured Member



Joining date: ‎12-04-2013

Back in November Mark won our 'GAFFTA' award for most friendly member. He's a smart cookie as well as lovely jubbly, with over 100 Best Answers helping other members with their problems. One member said, "Constantly helping and working in the background, I think his work should be recognised for his excellent efforts". A friendly face (literally in his smiley avatar) to all members, you're lucky if you spot Mark in your thread. Thanks for all you do.


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Need Help?

Have a problem with your service or phone? Chances are someone will have already asked about it, and if not our community will be happy to answer all your questions.

Topup via PayPal

Inspired by: peter - 160+ Kudos received

peter’s idea to top up via PayPal was a hit with members with over 160 kudos. Our eCommerce Team know this idea would benefit many of our members – and that’s what we’re all about. We're still investigating how to make it work, but want to bring it to giffgaff in 2015. Awesome.