Is it really necessary to have the geordie bloke waffling on about goodybags just to give us one option to top-up?
Surely it would be better to welcome the customer to GG and then offer 2 options:
1: Top-up with a voucher.
2: Buy a goodybag with credit - Then offer the five (or whatever is available) options.
Anyone using 43430 at the moment knows all about GB's and dont need his pathetic preamble!
They would on the other hand like to be able to order a GB when they are out and about!
Well, I think it's a good idea.
To be able to choose goody bags offline on the top-up line, simply because some people do not use the Internet that much.
I joined giffgaff in February 2013 and it took me a while to realise I could convert my airtime credit balance into a goodybag.
I'm the type of person who reads everything and I had just been making calls using my airtime credit as opposed to choosing a goodybag.
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