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Confirming giffgaff accounts

Status: Idea Vault
by think_of_tomoro on ‎13-03-2012 21:20

I was recently suspected of creating a giffgaff account and as it is known "cheating the system". After being told this by a giffgaff employee I looked into how easy it really was for me to be able to create this giffgaff account I am currently using by setting one up for a demonstrational purpose only.


The Suggestion

My suggestion is that there should be a confirmation email sent to every person who wants to sign up to giffgaff which would be sent to the email they stated in the registration form, then until they have confirmed the email by clicking a link, provided in the email, they cannot use the giffgaff community service. By doing this there would be less people abusing the giffgaff community in order to earn payback points, kudos, achieve higher ranks or get accepted answers. This would be because each account would have to be confirmed by the person who would use it therefore stopping people giving false/random email addresses and signing up like I was able to for this demonstration. Many major websites who have accounts for their members already have this feature of having to confirm the account through email to stop random/false emails being used.



Photo Demonstration


Current screen shown after clicking register after given random details:


Current screen shown after filling in account details


This shows that no confirmation is required of the account and after clicking register you are instantly able to use the giffgaff community and "cheat the system".


Proposed method of signing up:


(Supossing real deatails were used) Registration form details filled out:


details given in registration form for registration of account


After clicking submit you are taken to a page like this:

when clicked register on registration form user is lead to this sort of page


The user then signs into thier email to get confirmation email:


how email in the inbox would look


The user then opens the email to click on the confirmation link to allow them to use their new giffgaff account:


how the email could look once opened



I believe that if this was implemented as a part of giffgaff the community would not have as many people who try to "cheat the system" in order to earn more payback points, extra kudos, earn higher community rankings or get nore accepted answers. Therefore making the community a happier place as there is nobody trying to cheat the system and there are no unfair rewards given by cheating users!


Thank you,



Kudos will go far if you think this is a good idea and want there to be a cheat free community!

Give kudos if you too want no cheats on the community and think this idea would stop this from happening.



by muhammad258 on ‎15-03-2012 19:30
Good idea
by giffgaff Educator on ‎11-11-2012 11:47

Hi guys, I was asked to keep this a 'new idea' as it's what you wanted: -


And it's come to the bit where it will go into the Ideas meeting this week - however I'm a little concerned about the lack of support. Most of the ideas that go into the meeting easily reach 50+ and whilst 20 is the threshold to be considered, it's hard to push an idea that has 21 Kudos when all the others get more than twice that without promotion.


Can I ask if you did want it, please go support it before Tuesday.


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