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Disable Balance Pop-ups

Status: Implemented
by simon69c motivator ‎16-02-2010 12:26 - edited ‎16-02-2010 14:40

While for some users, having your giffgaff call balance pop-up after each text or call is really handy, for others it can be a real pain - especially on some handsets where the pop-up is quite intrusive.


Unfortunately this cannot currently be set on or off individually - it is either on for everyone (as it is now) or off for everyone.  Personally I don't mind too much either way, though I can appreciate that it is probably more of an issue for those who don't like it than those who do, so I wouldn't really miss it if it was turned off (especially as you can request an on-demand balance by sending *100# anyway).


If you would prefer it to be off for everyone then please Kudos this idea, if you would prefer to have them left on then please add a comment.  Ideally I suppose we could have the option to turn off and on individually - but that would be a longer term goal as the system would need to be changed to incorporate that.

by handy giff-staffer clairekav on ‎03-03-2010 13:05

Hi folks,


Until a technical solution if available from a 'giffgaff' level, it looks on some handsets you can switch them on or off... 


From peeter:

" Nokia 6300 its easy to turn the pop-up off or on.  It's simply Menu - Settings - Call/Call Settings - Summary after Call.....and just select on or off."

by marvel andy0 marvel ‎03-03-2010 14:57 - edited ‎03-03-2010 14:57

Claire, I don't think that works - peeter later also posted a thread about this, and the replies suggested not anyway, and on my phone I eventually found that section in the menu and it too was set to off.

by simon69c motivator on ‎05-03-2010 18:26

I've not got them today either - not sure if that's a temporary glitch or they've decided to turn them off.  However if you want to know your balance at any time all you need to do is key in *100# and call - this will trigger a balance pop up on your screen.


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