I'm fed up of texts from giffgaff but I don't want to opt out of marketing as I would still like the emails.
I would like to see us having greater control over the marketing we receive, ie. a choice such as tickbox for SMS, email, or both.
Apologies. I misread the OP.
Think the mention of the personalised statement threw you off so I removed it from the idea... keep it the good work though.
I'm definitely in favour of this - I don't want to miss out on everything, but I resent marketing emails & texts enormously, from any source. And although I've only had 1 text from gg so far, I'd really like to opt out of them, as like james I find them more invasive.
Why might it take time?
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