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New Goodybag idea - aimed at deaf people

Status: Idea Vault
by jonreeve on ‎08-10-2011 22:08

Hi, I am deaf and there is a gap in the Goodybag market aimed at deaf people who use their mobile only for texting but also for unlimited internet access - ie, they do not make any calls whatsoever. Is there scope to offer a unlimited texts & internet Goodybag only for say £7.50/£8.00?

Status: Idea Vault Both ideas invovle less/no calling minutes and also the explanation about pricing is relevant to this idea :smileyhappy: 

by giffgaff Educator on ‎17-10-2011 21:52

Hi Jon :smileyhappy: As you can see, Vincent set that status on 21-04-2010 - so if you need clarification, please ask him :smileyhappy:

by saabir2007 on ‎17-10-2011 22:07

Ok, I'm not deaf, but I never use my minutes, but I use lots of texts/data and I think this plan would be great :smileyhappy: I'd rather save £2.50 since I only use a maximum of 20 minutes per month.

by louc on ‎18-10-2011 12:05

If there is a demand for it and looking at these posts, I would say there is, then as a provider in a VERY competitive market, I feel that Giffgaff should look into this. If a member is registered deaf then surely they must have an ID number with RNID/NDCS (children), perhaps they could team up with those organisations and text their ID to Giffgaff to prove their deaf status. As long as it tallies it confirms their eligibility. It also shows a caring/sharing attitude of the company, which these days is becoming increasingly important - such as reducing carbon emissions, supporting their local communities, etc, in other words ... corporate responsibility. A company can go far by having good CR. So instead of seeing this as a non-starter, grab it with both hands GG and show the world you care.

by trudiw on ‎19-10-2011 18:44

There is a £5 unlimited texts goodybag for anyone who doesn't use calls so there is already an option for a deaf person to use.

 I think the best way to make sure that disabled people aren't disadvantaged is to make products that are suitable for disabled and none disabled people alike.

The goodybag you suggest would suit lot's of people disabled or not but if giffgaff say it isn't profitable or suitable then I don't see there is much we can do about it :smileysad:



by bobrobinson on ‎27-01-2015 23:40

Im bringing this back up to date as theres a few people have commented on having one


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