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Tethering

Status: Not For Us
by oslingsby virtuoso ‎15-02-2012 07:06 - edited ‎15-02-2012 07:08

Idea

Hi everyone, if your a regular poster here you will know about one our of every 15 questions (rough guess) is "setup Tethering" or "I'v been banned" or some other question relating to tethering using goodybags.

 

While we all know this isnt allowed unless your on a gigabag giffgaff is already starting to get some bad press about being banned with unlimited isnt unlimited simply because they haven't read the terms and conditions or the goodybag information etc.

 

So my solution.

 

Internet via giffgaff goes through a APN (Access Point Name) = giffgaff.com

 

So if we can get giffgaff to create a second APN maybe something like = tethering

 

We can charge access via this new APN at standard rates regardless if the user has a goodybag or not,

allowing for tethering use while having a active goodybag hence not limiting the customer to one service at a time or forcing them to use another device.

 

I think this should definately be technically possible and should solve the 'Not allowed" constantly being conveyed to goodybag customers.

 

Kudos the Idea if you like it and giffgaff may look at it :smileytongue:

Status: Not For Us
Hey folks, after being requested to review this Idea, I had a chat with our Business Intelligence team who agree we can't offer this Idea exactly how it's described, here's the skinny, "This would require changes to both our billing platforms and our tethering platform. As these two are separate it would be a very complex task to set this up. This the same reason why we can't currently offer 1 GB tetherable on unlimited or similar. This might also cause a lot of confusion when for instance unlimited goodybag members start burning through their credit because they've forgotten to switch APNs." Kind regards, Hazel.
Comments
by inspiron42 on ‎15-02-2012 08:08
It does sound a good solution for those that have to tether in an emergency, but a seperate SIM and dongle is the only long term option. At least usage should not be excessive, if they are paying as they go. I agree about those getting banned. How do you use vast amounts of data without knowing you are doing it?
by ajh94 on ‎15-02-2012 08:13

How would this work? Tethering on top of unlimited data? SO say unlimited data as normal but tethering charged at a set rate of like 20p/mb or something? or maybe 200mb of tethering for example?

 

how would u work it?

by oslingsby virtuoso on ‎15-02-2012 08:17

Original Idea was keep the unlimited via via goodybag on mobile as standard giffgaff.com APN

and set another APN for tethering use only at standard rates, not great for heavy use but allow for smaller usage while having active goodybag.

by liamwli on ‎16-02-2012 15:51

I definately agree with this idea. It would be so much easier this way :smileyhappy:

by drlatheef on ‎16-02-2012 15:53

Slick idea. Hope this gets the go ahead :smileyhappy:

by fai_bq on ‎01-07-2012 21:40
How tethering can be so much complicated!! Pls make this idea come true! I love my phone but giffgaff service turns it a brick...
by pjaj43 on ‎24-01-2014 14:07
Maybe the root of this perceived problem lies in the past when someone said "let's put our billing platforms and tethering platform on different systems" and thought it was a good idea. Now it would be difficult and expensive to rectify this mistake. I don't use tethering and I doubt if I ever would, but I can see a demand for it, but it isn't possible with the current system - live with it, you are getting your calls cheap.. A second problem that arises is the interpretation of "unlimited". What GG means is unlimited use to browse the internet, download apps, emails, and similar legitimate messaging and data TO YOUR PHONE BUT NO FURTHER. Perhaps a change in the wording, making sure it's quite clear up front that tethering is not allowed, even on unlimited deals, should be implemented rather than having it only in the Ts&Cs. As for the argument that other networks are more lenient there are two possible answers, 1) at a price - nobody gives mobile phone data away cheap. 2) If you think you can do better elsewhere - feel free to go there, you don't have more than 1 month's contract with GG via your goodie bag.
by oslingsby virtuoso on ‎25-01-2014 18:55

I dont use tethering either and its not about that for me its about changes to attitudes and the way we run this network but dont actually run it when its not convenient or excessivley profitable for gg

by sarahbanahnah on ‎19-03-2014 13:00

When you have unlimited internet, tethering should be allowed both on 3G and 4G

by mijthebarber on ‎19-03-2014 13:03

Why ??

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