Good afternoon everyone,
We have been made aware that some members are unable to purchase goodybags at the moment.
This is being looked into at the moment, and we will keep you updated.
Please don't raise a case to the agents, as this is a system error and not an individual case.
Thanks for your patience
Rachel
Update 2.25pm
Hi,
If you were experiencing this issue please refresh your browser and clear cache/ cookies.
We believe this should now work, if this isn't the case please let me know on here or through pm.
Thanks
Rachel
Update: 17:25
Hi guys,
If you are still experiencing problems buying a goodybag after clearing your cache/cookies and refreshing your browser, please PM me with the time you last tried to buy a goodybag.
I will then forward your names to the relevant people who can fix this issue.
Thank you.
Update 12.10 19th
Good afternoon,
We have received a few messages this morning from members who have said they are now able to purchase a goodybag.
If everyone could please try again this morning after clearing cache/ cookies and let Zobia or myself know if you are still having issues.
Please also include the time you last tried to purchase a goodybag
Thanks
Rachel
