How do I update my Internet and MMS settings (APN) on a new handset?
When you are using a new phone with your giffgaff SIM, you may have to set-up your settings manually, so you are able to use Internet and send MMS.
This guide gives you the most appropriate methods to update your settings, for each type of phone. Just click on your phone type below to access the correct section.
The main manufacturers selling Android phones are now making giffgaff settings available automatically. Make sure that your phone software is updated to the last version made available by the manufacturer.
When your phone is up-to-date, go to Settings > Wireless & Networks > More .. > Mobile Networks > Access Point Name. There, select giffgaff
If your settings are not automatically available yet, you can modify them manually.
- Go to Settings > Wireless & Networks > More .. > Mobile Networks > Access Point Name.
- Create a new APN
- Fill the APN with the settings available there and save it
We have many guides giving more detailed instructions to set-up Internet on Android phones, just search for your phone model on this page.
With the giffgaff app
The giffgaff app allows you to update your iPhone settings, including parameterss which are not visible to the phone users.
You can downlod the My giffgaff app on the Apps store. When installed, open the app, log in and go to More and then tap Install settings.
Some of the settings (e.g. proxies) are not available to phone users. For this reason, we invite you to use this method only when you are unable to use any of the two methods above.
- Go to Settings
- Go to Mobile (or Cellular)
- Go to Mobile (or Cellular) Data
- Under Mobile (or Cellular) Data Network, enter the Internet settings
- Under MMS, enter the MMS settings available in the next section
- Switch your data off and on
If your phone is using Windows Phone 8, giffgaff settings are automatically available. If you are using an older version of Windows Phone, you will have to use one of the methods below.
With an app
If your settings are not accessible already in the menu of your Windows Phone, you can install the Mobile Network app. It will allow you to update your settings manually.
To change your Internet and MMS settings:
- from Start, flick left to the Application list, press Settings and then press Mobile.
- tap "Add Internet APN" and insert the Internet Settings
- tap "Add MMS APN" and insert the MMS Settings
- Save your changes
We published guides giving more detailed instructions to set-up Internet for each version of Windows Phone, just search for your phone model on this page.
If you are using a BlackBerry before BB 10, the settings are managed through BlackBerry services and are configured automatically when you buy a BlackBerry Plan.
giffgaff settings are also available by default in all BlackBerries using BB10.
If your phone is using a system which is not listed above, you can still use the same settings.
Phones using 3G
If your phone is using 3G to connect to the Internet - most phones are using it - you can simply use the settings described in the next section.
Phones using WAP
If your phone is using WAP to connect to Internet you can also use the settings described in the next section. You will just need to add the following to the settings:
- Internet Proxy: 220.127.116.11
- Internet Port: 8080
Internet and MMS Settings
Depending on the mdoel of your phone you can create one APN with both Internet and MMS settings or create one seaparate APN for each.
In order to avoid any conflict, we advise to remove existing APN settings.
APN - Access Point Name: giffgaff.com
Proxy: [leave blank]
Make sure not to confuse "proxy" and "MMS proxy". The first one must be left blank and the value for MMS Proxy is 18.104.22.168
|APN - Access Point Name: giffgaff.com
Password: [leave blank]
MMS proxy: 22.214.171.124
MMS port: 8080
APN type: mms
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