Internet and MMS settings (APN) guide


How do I enter my data and MMS settings (APN) on a new handset?


When you are using a new phone with your giffgaff SIM, you may have to enter the settings manually, to enable you to use data and send MMS.


This guide gives you the most appropriate methods to update the settings for each type of phone. Just click on your phone type below to access the correct section.










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Software Update


The main manufacturers selling Android phones are now making giffgaff settings available automatically. Make sure that your phone software is updated to the last version made available by the manufacturer.


When your phone is up-to-date, go to Settings > Wireless & Networks > More .. > Mobile Networks > Access Point Name. There, select giffgaff



Manual update


If your settings are not automatically available yet, you can modify them manually.


  1. Go to Settings > Wireless & Networks > More .. > Mobile Networks > Access Point Name.
  2. Create a new APN
  3. Fill the APN with the settings available here and save it

We have many guides giving more detailed instructions to set up data on Android phones, just search for your phone model on this page.







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Using the official giffgaff carrier profile 


If your iPhone is running iOS 7.1.1 or above, you will receive a notification telling you that the giffgaff carrier settings are available. Simply follow the on-screen instructions to install the carrier profile.


If you haven't received the notification, you can force your iPhone to check for the update by using a Wi-Fi or a 3G/4G data connection and going to:


     Settings > General > About


Wait a few seconds and the iPhone should prompt that an update is available.


If your iPhone is running an older version, you will have to update it to the latest version to install the carrier settings. When you upgrade iOS to a newer version, the carrier profile is reset to the latest version available during the update.




Change your carrier profile manually


If your iDevice is running an older version of iOS, it is possible to modify the data settings with the following method.


Reset the profile of your iPhone or iPad by using Safari and clicking this link to download giffgaff's carrier profile:


To use it:

This will replace your current profile with giffgaff's data settings, including the parameters which can't be modified manually (e.g. proxy settings). MMS settings must be modified manually, see below.




Manual update of MMS Settings


  1. Go to Settings
  2. Go to Mobile (or Cellular)
  3. Go to Mobile (or Cellular) Data
  4. Under MMS, enter the MMS SETTINGS below
  5. Switch mobile data off and on



MMS Settings



  • APN -
  • Username - giffgaff
  • Password - leave blank
  • MMSC -
  • MMS Proxy -
  • MMS Max Message Size - 2097152
  • MMS UA Prof URL - leave blank




N.B. MMS will NOT work unless 3G is ON. (Settings > General > Network) Make sure Enable 3G is set to ON






Windows Phone

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Automatic settings


If your phone is using Windows Phone 8, giffgaff settings are automatically available. If you are using an older version of Windows Phone, you will have to use one of the methods below.



With an app


If your settings are not accessible already in the menu of your Windows Phone, you can install the Mobile Network app. It will allow you to update your settings manually.




Manual update


To change your data and MMS settings:


  1. from Start, flick left to the Application list, press Settings and then press Mobile.
  2. tap "Add Internet APN" and insert the data settings
  3. tap "Add MMS APN" and insert the MMS settings
  4. Save your changes

We published guides giving more detailed instructions to set up data for each version of Windows Phone, just search for your phone model on this page.






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If you are using a version of the BlackBerry operating system before BB 10, the settings are managed through BlackBerry services and are configured automatically when you activate BlackBerry Services in "My giffgaff".


giffgaff settings are available by default in all BlackBerries using BB10 or above






Other Phones

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If your phone is using an operating system which is not listed above, you can still use the same settings.



Phones using 3G


If your phone is using 3G or 4G data  - that would be most phones - you can simply use the settings described in the next section.



Phones using WAP


If your phone is using WAP data instead you can also use the settings described in the next section. You will just need to add the following to the settings:


  • Internet Proxy:
  • Internet Port: 8080


If you need more detailed instruction, you can search for your phone model on this page. If your phone is not listed or if you need more help, the community is here to help you.






Data and MMS Settings

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Depending on the model of your phone you can create one APN with both data and MMS settings or create one separate APN for each.


In order to avoid any conflict, we advise to remove existing APN settings.



Data settings


APN - Access Point Name:
Login - Username: giffgaff
Password: [leave blank]

Proxy: [leave blank]
MCC: 234
MNC: 10




Make sure not to confuse "proxy" and "MMS proxy". The first one must be left blank and the value for MMS Proxy is





MMS settings


APN - Access Point Name:
Username: giffgaff
Password: [leave blank]
MMS proxy82.132.254.1
MMS port: 8080
MCC: 234
MNC: 10
APN type: mms





Next steps

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Ask the community

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Internet and MMS settings (APN) guide

started by chriskm on ‎20-03-2012 15:07 - last edited on ‎14-08-2015 11:33 by handy giff-staffer jeremyn
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