Settings for your device

iOS 7: Internet and MMS set-up

Since iOS version 7.1.1, giffgaff is an official Apple carrier, which makes using an iPhone on giffgaff much easier.  If you are using an older version of iOS we advise to update to the lastest version. 






Why update iOS

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As a general rule, we advise to upgrade to the latest version of your phone software so you can enjoy the last features, and also ensure you are using the safest version.


If you are currently using a version of iOS older than 7.1.1, you are missing the following:


  • The network logo displays O2-UK instead of giffgaff
  • The Internet and MMS settings are not managed automatically, so you can have troubles to use Internet and MMS
  • You can now use the personal hotspot function. However, this feature is not available when using a goodybag with an unlimited data allowance. 



How to upgrade

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 To upgrade your iDevice to the last available version of iOS, you can do the following:


  1. Go to "Settings"
  2. Tap "General" - if there is a newer version available, a notification is displayed next to the label
  3. The details of the version are displayed, tap "Install now"
  4. Read and accept the Terms and Conditions
  5. The installation starts
  6. Your iDevice will reboot
  7. All done, enjoy the new version


It's also possible to update iOS to the latest version by plugging your iDevice to your computer. Launch iTunes and select your device. You can then check for the latest update and install it.


During the update, you may be asked if you want to reset your carrier settings. if this happens, select to reset the carrier profile - this is also the default answer. This will make sure that you are using the most up-to-date Internet and MMS settings.



This will replace your current profile with giffgaff's Internet settings, including the parameters which can't be modified manually (e.g. proxy settings). MMS settings must be modified manually, see below.



Manual update of MMS Settings



  1. Go to Settings
  2. Go to Cellular (or Mobile)
  3. Go to Cellular Data (or Mobile Data)
  4. Under MMS, enter the MMS SETTINGS below
  5. Switch mobile data off and on



MMS Settings




  • APN -
  • Username - giffgaff
  • Password - leave blank
  • MMSC -
  • MMS Proxy -
  • MMS Max Message Size - 2097152
  • MMS UA Prof URL - leave blank



N.B. MMS will NOT work unless 3G is ON. (Settings > General > Network) Make sure Enable 3G is set to ON



After the upgrade

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If you are already getting used to iOS 7, share your first impressions with the community.  Love it or Hate it , it will be a valuable feedback for all the iPhone users on giffgaff.


If you are not already using it, have a look at our iPhone app, it's the best companion for all iPhone users on giffgaff.





Handy links

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iOS 7: Internet and MMS set-up

started by handy giff-staffer jeremyn on ‎17-09-2013 15:30 - last edited on ‎02-06-2014 10:13 by philbond
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