Settings for your device

iOS 7: Internet and MMS set-up

If you've just upgraded to iOS7 and found yourself without Internet or MMS, don't worry it just means that your settings have been reset with the upgrade, and we will get you back on the road in no time.


If you are using an older version of iOS and are considering to upgrade to iOS 7, we advise to read this article before doing so. 





During the upgrade

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If you are planning to upgrade your iDevice to iOS7, you can prevent your internet settings from being reset.


During the update procedure, you will be asked if you want to udpate your carrier settings. If you decline, the upgrade will go on, and your current Internet and MMS settings will be kept. That's the easiest option.


If you updated your carrier settings during the upgrade, giffgaff settings will have been removed, and you will need to set them up again manually. Don't worry, it's very easy and everything is explained in the next section.




How to change your Internet settings (APN)

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When you are upgrading from one major version of iOS to another, your Internet and MMS settings may be reset, so you need to set them up again. 


When trying to access an Internet page, if you see a message reading "Could not activate mobile data network: You are not subscribed to a mobile data service" or "Could not activate cellular data network. you are not subscribed to a cellular data service' , it means you need to re-enter your Internet settings.




How to enter new Internet settings


  1. Go to Settings
  2. Go to Mobile (or Cellular)
  3. Go to Mobile (or Cellular) Data
  4. Under Mobile (or Cellular) Data Network, enter the Internet settings available in the next section
  5. Under MMS, enter the MMS settings available in the next section
  6. Switch 3G off and on

That's all, your Internet and MMS settings are now working. 





Internet and MMS settings for iOS7

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Internet Settings



  • APN -
  • Username -  vertigo
  • Password - leave blank




MMS Settings



  • APN -
  • Username - vertigo
  • Password - leave blank
  • MMS Proxy -
  • MMSC - 
  • MMS Max Message Size - 2097152




N.B. MMS will NOT work unless 3G is ON. (Settings > General > Network) Make sure Enable 3G is set to ON.


If you have trouble to upgrade your settings, please use our iPhone app which is able to install them on your iDevice.




After the upgrade

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If you are already getting used with iOS 7, share your first impressions with the community.  Love it or Hate it , it will be a valuable feedback for all the iPhone users on giffgaff.


If you are not already using it, have a look at our iPhone app, it's the best companion for all iPhone users on giffgaff.




Handy links

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iOS 7: Internet and MMS set-up

started by handy giff-staffer jeremyn ‎17-09-2013 15:30 - edited ‎07-02-2014 15:08
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