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How do I check my giffgaff balance?

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How do I check my giffgaff balance?

Answer

This guide details all the methods available for you to check your balance with your phone, tablet or computer.

 

 

 

Use shortcodes to check your balance


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If you want to be able to verify your balance from your phone at any time, the best solution is to call the following free codes.

 

 

*100# Remaining airtime credit balance
*100*1# Expiry date for free giffgaff to giffgaff calls and texts
*100*5# Remaining text balance*
*100*7# Remaining goodybag minutes balance

 

 

* Remaining text balance applies only to the Hokey Cokey goodybag which has 300 inclusive texts. Goodybags with unlimited texts will show 0 texts remaining.

 

 

Please note: If you have a goodybag and you didn't buy any additional airtime credit, the airtime credit balance will appear as nil. This is normal as a goodybag isn't classified as balance.

 

Tip: Save these numbers to your phone directory so you don't have to remember them.

 

 

 

 

Manage your balance notifications


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Your airtime credit balance is automatically displayed on your handset briefly after every call you make or message you send.

If you would like to switch balance notifications on or off, simply log in to your account and head to "My giffgaff > Balance notifications"

 

 

 

Turning them On

 

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  • Simply check 'Show balance after each call or text'

 

 

 

Turning them Off

 

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  • Simply uncheck 'Show balance after each call or text'

 

 

 

 

Check your balance with a Web Browser


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From your internet-enabled phone

 

An alternative way to check the balance on your phone is to access my giffgaff account through a web browser:

 

    • Go to this link in your phone giffgaff.com/mobile.
    • In the top right hand corner of your account in bold font you will see how much credit you have (if any), and it will also state whether you have a goodybag live, when it will end and how many minutes you have left.

 

 

 

From your computer

 

Within giffgaff.com you can get your balance, update your payment details and check your transactions. Go to My giffgaff and sign-in. The homepage of My giffgaff will display your current balance.

 

 

 

 

Check your balance with the giffgaff apps


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Thanks to our helpful members, you can now find a giffgaff app for all the most popular phones.

 

 

 

iPhone

 

The giffgaff app from the Apple app store will allow you to check your balance as well as your goodybag status.

 

 

Android phones

 

The "Mygiffgaff" app is available through Google Play.

 

 

Symbian devices (Nokia)

 

Point your device to the ovistore then search for "ProGaff", then follow the on-screen instructions. This was created by a giffgaff member.

 

 

Windows phone

 

Monitor your UK giffgaff account on your Windows Phone 8. Check balances, goodybag allowances, add funds to your account, set auto topups & recurring goodybags, read messages from giffgaff agents, order extra SIMs & much more!

 

The app currently only supports WP 8.1, WP 8 and WP 7.5.

 

If your phone does not support this then you can always point your browser to the giffgaff mobile website or head to the desktop giffgaff website.

 

Additionally you can direct dial the numbers listed in the first section of this guide to check your balance.

 

 

 

 

Handy links


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How do I check my giffgaff balance?

started by chriskm on ‎21-03-2012 11:37 - last edited on ‎21-01-2015 13:22 by scrappydez
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