People are probably aware that giffgaff is changing the packaging that sims are sent out in, in order to save costs. Fair enough.
It was announced on the Service Updates notice board
that this would include changing to 2nd class postage for sims. Again, fair enough.
However, when asked, giffgaff (eventually) said that this would also include replacement sims
Thanks for your comments, replacement sims will also be sent out on 2nd class postage.
This is where I have a problem. I think replacement sims should continue to be sent out 1st class. If you lose your phone, it is stolen or you have a technical problem with the sim, you need that replacement sim as soon as possible
A quick search also throws up this idea, of being able to request an express delivery option on replacement sims:
But even though Robbie said it was under consideration in January 2011, nothing further has happened with this idea!
Edit: People may also be interested in this idea, which wants giffgaff to delay the changed until after Xmas:
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