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timbo_uk

Data only customers should be able to choose email rather than sms notifications

Status: Not For Us
by timbo_uk on ‎16-01-2012 18:48
What it offers: The choice of how a data only sim customer is notified when almost used up data allowance; as some data only devices are unable to receive an SMS Proposal: Customer logs into account and changes from the default SMS warning to either the account email or another specified email address Benefits: Customer; better notification where using a device that does not support SMS GiffGaff: Lower costs as not paying to send SMS to customer Viability: Great idea?
Status: Not For Us
This already happens.
Comments
by stealthybigboss2 on ‎16-01-2012 18:50
this is a good idea!
by johnferris on ‎16-01-2012 22:21
i hadnt thought about it but yeah your right. good idea
by marvel andy0 marvel ‎17-01-2012 00:00 - edited ‎17-01-2012 00:02

Can you log the data use on the PC ir whatever it is, in the connection manager?

by sleeky44 on ‎17-01-2012 01:25

Brilliant idea - bring it on!!  I'm using a data only sim in my iPad2 so can't get text messages.  Suprised that email notifications aren't already used.

by inspiron42 on ‎17-01-2012 06:20

You don't need special software to connect to mobile broadband (you can connect using the standard windows network connection wizard) but you would need software to get SMS. Given that the two do not go hand in hand, an email option should be provided as suggested.

by timbo_uk on ‎17-01-2012 14:46
inspiron42 not everything runs windows :smileyhappy: I actually want to use for this unit: http://www.parrot.com/uk/products/hands-free-car-kits/parrot-asteroid Hence the email request.
by george96 on ‎17-01-2012 21:14

This obviously is needed for devices such as the iPad. Also for feature Windows 8 tablets, who knows if they will support SMS or not.

by rochessel on ‎18-01-2012 06:20
Sounds like a good idea to me! :smileywink: Not too sure why they do it thru SMS when your on the net, it pops up on your screen with 3. So yes emails would allot better then an SMS
by cim on ‎18-01-2012 13:22

Yep, sounds like a good solid idea to me. Kudos.

 

An adjunct to this idea:

 

Most people who use a data only SIM probably have another mobile number.

 

So how about a switch option in 'My Details' where SMS messages can be directed to the Alternative Number if one is provided?

by inspiron42 on ‎18-01-2012 13:35
@timbo_uk windows was only an example which I used to support your idea. I do believe there are one or two users out there.
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