I am suggesting we create a subsection in Ask the Community, with a heading stating if you speak No English..Come here for help, or something along those lines.
I am sure If we make an announcement, We will find volunteers who already help on Giffgaff can speak different languages. So why not take advantage of that.
LOL, I was going to post this idea last night but was already in bed. Beat me to it morvin.
I think it's a very good idea. More business for giffgaff, and help for people who just want to talk to their loved ones without paying extortionate amounts of money as with other networks.
I give this a cautious welcome. As long as we don't build unrealistic expectations. We can't promise the same speed of response if we are relying on a handful of posters. This doesn't mean "don't do it", just "word it carefully."
Phillip used google translator to post in Italian ( I think it was ) on fb a while ago so it can be done with that but far better to have somone who actually speaks the language as I am not sure how much I could trust a computer not to make some sort of gaffe either funny or insulting
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