Submit: Great giffgaff Ideas

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Status: Not For Us
by contributor ethani99 contributor on ‎03-08-2011 18:56

hey giffgaffers,


I know alot of members have stated that they forgot their username and I seen an idea which was declined as a duplicate earlier regarding this issue so here's my thought on it.


Can giffgaff enable active members (who already have an active SIM card) to log into their giffgaff accounts by entering their giffgaff mobile number into the username field?


Obviously those who don't have an active SIM card won't have a giffgaff number but at least those members who do have an active SIM will be able to log into theirs and order goodybags etc as well as see their username again. :smileywink:


I'm not sure if this is a viable option for giffgaff to use but it's worth putting out there to see if members think it would be helpful. :smileyvery-happy:



Status: Not For Us
Hey folks, we don't want to do this as it might encourage members signing up with their number - which is something we're trying to eradicate - Thanks for the Idea and we look forward to your next one!
by moogl3s on ‎03-08-2011 19:47
@joolzian - I know your username so does that allow me to access your account? I think this is a good idea, it'd make having to implement a forgot username suggestion obsolete at the same time.
by contributor ethani99 contributor on ‎03-08-2011 19:48

@ andreww thanks for the support! :smileyhappy:


@ joolzian no i meant that you would enter your mobile number into the username field and then your password.


@ jps123 your ported number would simply replace your original giffgaff number as it does on your giffgaff account anyway! :smileywink:

by bertiebat ‎03-08-2011 20:33 - edited ‎03-08-2011 20:50

Just read it again and yes it looks like a promising idea except it a little insecure for my liking as it stands. 

by samlowe on ‎03-08-2011 20:38

What a brilliant idea. :smileyvery-happy:
I can see one possible issue!


You use an public computer and auto-fill is enabled, you login to giffgaff and when you type in 0 your mobile number comes up as an auto-fill option!

Otherwise great! :smileyvery-happy: 

by sloz I was born right here on ‎04-08-2011 07:37
I think a better way and easier/ less expensive to implement would be a box to put your mobile number in and your usename is sent to your email address
by samsams88 on ‎04-08-2011 09:13

whoever said about mobile number enabling acount logon hacking as it were...itd still be pretty difficult!

1) youve gotta know their number

2) youve gotta know their password!

and whats easier to find someones password or to get a login name off of the forums!

by samsams88 on ‎04-08-2011 09:13

oh and kudos to this idea btw :smileywink:

by thynard on ‎04-08-2011 09:50

why not just log in with your current email address would be so much easier as i have so many accounts with different usernames

by paul_shirley on ‎04-08-2011 11:38
A lot safer and simpler to add a 'mail me my username' box keyed to the phone number. Simpler=cheaper making it much more likely to happen.
by contributor ethani99 contributor on ‎04-08-2011 20:59

@ samlowe, samsams88 & bertiebat - thanks for the support of this idea guys. :smileyhappy:


@ thynard - the problem with using your email address is that multiple accounts can use the same email address which would make it very difficult to request the correct username details on the system mate as i was thinking along those lines originally! :smileywink:


@ sloz & paul_shirley - your ideas are very similar but would also be great alternatives to my own, this should give giffgaff plenty of variety to explore ways of providing usernames to members who may have forgotten theirs! :smileyvery-happy:


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