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More marketing control - sms or email or both

Status: Idea Vault
by jamesdn ‎09-05-2011 11:02 - edited ‎10-05-2011 19:43

I'm fed up of texts from giffgaff but I don't want to opt out of marketing as I would still like the emails.


I would like to see us having greater control over the marketing we receive, ie. a choice such as tickbox for SMS, email, or both.

Status: Idea Vault
by tortoiseshell on ‎09-05-2011 11:05

I don't seem to get many texts, mostly emails.


Certainly more control would be welcome. I hate the number of emails I get asking me if "my friend's" SIM has arrived, when it was ordered using the URL by someone I've never ever known!

by nednats on ‎09-05-2011 12:42

I hate marketing from any company but wouldn't mind getting the monthly statement.

by ouaisne on ‎09-05-2011 14:06

I suggested that they separate the monthly email from marketing here;

Not one person even commented tho :smileysad:

by jamesdn on ‎09-05-2011 14:57

I'm still happy getting other marketing emails, just I'm fed up of getting texts at erratic times and would like to turn them off.

by samlowe on ‎09-05-2011 17:02

Haven't had a text for ages. I didn't even get the daylight savings one.

Marking and updates are on. :smileyfrustrated:

by jamesdn on ‎09-05-2011 17:48

Really? I had one at 8 am this morning and it woke me up. Thanks for reminding me I have a personalised usage email giffgaff, I did read it when you sent it a few days back, sadly it was wrong, was it really worth waking me up over :smileymad:

by paul1981 on ‎09-05-2011 17:54

This would be a great idea & i can see a number of people using this to stop the text messages

by jamesdn on ‎10-05-2011 19:38

Neither of those ideas even mention seperating SMS from email marketing preferences?

by jamesdn on ‎10-05-2011 19:39
Status changed to: New Idea

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