Submit: Great giffgaff Ideas

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More marketing control - sms or email or both

Status: Idea Vault
by jamesdn ‎09-05-2011 11:02 - edited ‎10-05-2011 19:43

I'm fed up of texts from giffgaff but I don't want to opt out of marketing as I would still like the emails.


I would like to see us having greater control over the marketing we receive, ie. a choice such as tickbox for SMS, email, or both.

Status: Idea Vault
by jamesdn on ‎10-05-2011 19:38

Neither of those ideas even mention seperating SMS from email marketing preferences?

by jamesdn on ‎10-05-2011 19:39
Status changed to: New Idea
by thewordsmith on ‎10-05-2011 23:05

Apologies. I misread the OP. :smileytongue:


The Wordsmith

by jamesdn on ‎10-05-2011 23:06

Think the mention of the personalised statement threw you off so I removed it from the idea... keep it the good work though.

by jaycat on ‎13-05-2011 13:08

I'm definitely in favour of this - I don't want to miss out on everything, but I resent marketing emails & texts enormously, from any source.  And although I've only had 1 text from gg so far, I'd really like to opt out of them, as like james I find them more invasive.

by tobias_b on ‎01-09-2011 09:49
Status changed to: Under Consideration
We are currently looking into our different notification processes and will be changes in the future, however this may take some time :smileyhappy:
by jamesdn on ‎04-09-2011 14:26

Why might it take time?

by mary_r_t on ‎03-08-2012 21:55
Status changed to: Idea Vault
The members have spoken and unfortunately this isn't what they're looking for right now. We love ideas so don't be disheartened, try again - we look forward to it! -
by giffgaff Educator on ‎09-01-2014 11:55
Status changed to: Idea Vault

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