13-10-201120:54 - edited 18-10-201117:00
Very simple idea, but I really think this would be really helpful for newcomers until giffgaff do something more sophisticated
When I first joined my SIM didn't work and I naturally looked at the Service Updates board to see if there were any problems that could explain that. There were none listed and it took a while of searching in the other forums to find suggestions on using the 02 status checker.
Create a locked sticky single post thread in the Service Updates board (so that people can't post to it and it is permanently at the top) entitled 'Check for local network issues' and include a message along these lines.