I think it would be nice if we could order a GoodyBag or apply credit via text
I'll explain scenario, today i wanted the £5/month GoodyBag but really did not want to log on to my laptop [cos its sooo slow], so could have just texted "£5 Goodybag" to a GG phone number, [if your credit card details are saved online] they then in a text back ask me to confirm what i am buying and then apply the respective goodybag/credit to my account. Then if i wanted credit i could have texted "£5 credit".
Just an idea, leave your comments or if you like it Kudos the idea
please note: i added the "apply credit" idea from the response from 'geekonthepc'. So many thanks to him/her
This, as well as a few other interactions via text are on the radar of Member Experience for 2014. There needs to be a few more discussions and prioritisation sessions to figure out which projects make the top of the pile, but this Idea is a contender. We'll let you know if it makes the cut in its current form.
Hi all, this 'accepted status' is two-fold. 1) We are looking into the ability to top up via text (with a registered card). But it would only be topping up money, not a goodybag. 2) Should we have implemented text top up, the goodybag itself could then be 'purchased' with the credit you've just topped up via text, by going into an IVR (press 1 to do....) and changing your credit to a goodybag.
IVR stand for Interactive Voice Response. Basically it means you get an automated phone system which says, press 1 to top up with a voucher code, press two to top up with a credit card, etc. etc. etc.
great idea would certainly help out loads to be able to call n buy a goodybag or even send a txt from your mobile would make it alot simpler and easier rather than coming online
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