This morning I was trying to get into GiffGaff and was again having login problems. I knew it was Gremlins, but others may not have been aware. Therefore I was thinking it would be a good idea if a system was in place to alert GiffGaff customers for any faults that have arisen, such the site being down due to Gremlins or top up problems etc... GiffGaff customers may be able to select their preferred method of alert, eg email or text. Or they can select to opt out of they wish.
I know GiffGaff have a Facebook page to discuss problems, also Twitter (which I dont use personally), which both are great, but just in case people dont get a chance to go on Facebook or anything, or if its not been updated, a convenient alert system would be good.