New Idea

UHT Goodybags

Status: New Idea
by beaker on 01-September-2010 17:48

Simple idea really - Long life goodybags.

 

The idea being that you can opt for the same goodybags, but with extended life of 3 months before they expire for a premium instead of the usual 1 month.

Only thing that may need to be considered is the unlimited internet may need to be retricted to prevent abuse - maybe the current 100Mb per day limit could be applied?

 

New labs £5 reduced rates -> longlife £10

Current £10 goodybag -> longlife £15

Current £15 goodybag -> longlife £22.50

New  £20 goodybag -> longlife £30

 

I see this a competing with the Three network where they give free texts and limited data for every top-up, but the real beauty is that they last for 3 months. It would also be unique across the industry and make giffgaff the only network that looks after lower usage customers as well.

 

I suspect there are a lot of lighter users out there that feel left out when it comes to bundles and would consider something like this.

 

This also maintains GiffGaffs aim of keeping things simple.

 

Maybe a candidate for a labs goodybags???? :smileyhappy:

 

Remove requirement for friend's email address

Status: New Idea
by khairul on 02-September-2010 02:26

Hi,

 

In the Send a SIM form, giffgaffers are required to provide their friend's email address. This, however, is not always available, especially when the "friend" is a stranger who said that they'd like a SIM. In this situation, the referrer is forced to put their own email address in.

 

Perhaps it would be better to make that field optional?

The idea: create a mobile friendly version of the website at m.giffgaff.com so that users can top up and buy goodybags from their phone.  Only basic functionality would be needed: sign in, buy credit, buy goodybag.  Users would have to set up their credit/debit card details via the main website.

Flexibag goodybags

Status: New Idea
by jfernyhough on 01-September-2010 18:37

An idea for a new class of goodybags that have completely flexible units, a unit being minutes/text/MB data. e.g.:

 

£5 - 100 units

£10 - 300 units

£20 - 700 units

 

(don't take as final the number of units for each bag, they are just an initial idea)

£25 goodybag suggestion

Status: New Idea
by khairul on 30-August-2010 02:39

So here's a run down of the goodybags available from 6 September, in black:

 

variable price - lab goodybag

£5 - unlimited texts

£10 - 150 mins, unlimited texts and internet

£15 - 300 mins, unlimited texts and internet

£20 - 600 mins, unlimited texts and internet

£25 - 900 mins, unlimited texts and internet <--- suggestion

£30 - unlimited everything

 

As suggestions for new goodybags are being encouraged, I was thinking that, since the goodybags go up in increments of £5, it would be great if the gap between £20 and £30 be bridged with a £25 goodybag offering 900 mins, unlimited texts and internet. It would be a lot more tidy. To see if people would actually use it, perhaps you could put it to the goodybag lab test?

 

Kudos if you agree.

Accepted Solutions Button

Status: New Idea
by nuttyprof on 31-August-2010 11:55

Just a thought but how about taking the accepted solutions link out of the options menu and having a seperate button on the post.

Maybe if users can see it they might use it?

Merge *100# and *100*7#

Status: New Idea
by srandom on 24-August-2010 17:38

It seems  silly to have these two seperate numbers.

Couldn't the info for blanace and Goodybag balance be viewable from a single number?

 

If I'm curious about my balance I usually think I might as well click my Goody Bag status at the same time so I end up just clicking them one after the other.

 

Discount on your 5 favourite numbers

Status: New Idea
by mike_rb on 01-September-2010 22:06

How about a discount on 5 numbers of your choosing, a bit like tesco mobile offer?

I'm aware giffgaff is already cheaper than tesco even without the discount but this would be a really nice feature for someone like myself who only calls the wife. Heck, it could even be 2 favourite numbers.

You would choose the numbers and then giffgaff would charge say 4p calls and 2p texts for those numbers only.

Display Users Staus under avatar (when posting)

Status: New Idea
by panther97 on 31-August-2010 21:37 - last edited on 31-August-2010 21:39

Like this:

_________________________

 

Panther97

giffgaff Apprentice

 

Posts: 316

Registered: 1st August 2010

Status: Online

__________________________

Get giffgaffing guide

Status: New Idea
by panther97 on 28-August-2010 12:51 - last edited on 28-August-2010 13:04

When new members join GiffGaff they want to now how to get started with their new sim and fast, they want to know how to get activating, what numbers you dial for Voicemail ect.. So to get them started with their new giffgaff sim they need a guide, not just a normal guide but a Get GiffGaffing Guide.


This guide tells you everything you need to know to get started and it gets sent to you when you either yourself or another person sends you a normal GiffGaff sim card. I was thinking on it to be exactly like the GiffGaffers guide to an Iphone 4 where it folds in to DL Size and gets sent in every order for a microsim. It can even tell you about payback points, apps and Ovi Gaff everything!!


This Guide is for those that don't really have enough time on their hands to log on their computer and ask loads of questions one by one, it tells you about how long activations useally take and all of that useful stuff :smileywink:


Please Kudo if you like the idea, or post more suggestions about it :smileywink:

 

Just to note: This guide does not need to be overloaded with stuff and giffgaff bragging about how good it is to join nor costing so much money that they get busted out of business (This guide is only to be made and continually printed)

I'm not sure if this has been discussed previously but really what the titles says!

 

As you may know most networks do offer this i.e. all-in-one package.

 

Tesco have £30 tariff that allows you to send unlimited (fair usage) texts, mins, data including sending MMS and Video calls all for £30. I really think this will really help and make the goodybag useful and very beneficial to Gg users.

 

Can this be looked at? Surely Gg users would agree to this? 

Status of services in profile or giffgaff home

Status: New Idea
by leppie on 01-September-2010 11:13

It would be nice to be able to check the status of a service in either the home page or the "My giffgaff" page as a normal user.

This would help normal users identifying where the root of they're issues lies (giffgaff side or user side). Much like the bt error check page. Obviously there's no specific line to be checked here, so it would only provide a status update of the current services.

On the other networks when you call the top up line you have a couple of choices giffgaff only does the top your phone up my idea of this is that for those who dont have internet access cant buy a goodybag because you have to go to giiffgaff website so why not do another choice press 1 to top up by voc press 2 top up by credit card press 3 if you want a goodybag then press 1 to buy 5 goody bag press 2 for a 10 goodybag and so on informinag them aswall of how many texts mins and calls they get and when you have chosen your goodybag then press 1 to buy now press 2 to go back to main menu

 

You know were im on about Contact me if you dont

Phone setting adjustable from account

Status: Accepted
by jacobbran on 21-August-2010 18:35

Not sure how difficult or easy this would be to do, but thought it might be quite helpful if you could change settings such as voicemail on or off from your online account. Might be more user friendly than the normal method of calling up the service and button pushing. Just a simple tickbox system for various phone settings in the same section as the user settings.

 

It could also be used for things such as the balance pop-ups being turned on or off (which I think has already been suggested)

 

Hope people think this is a good idea!

Status: Accepted
This has been suggested before somewhere, but I can't find it now. Might have simply been on the forum. Because of that we are working on implementing this. More of these will be implemented by us releasing our API's and we hope the community will create the tools that people need.

Which John has been giffgaffed?

Status: Not Suitable
by khairul on 24-August-2010 02:45

Hi,

 

In the 'your friend has been giffgaffed' notifications, referrers are only given the forename of the person who has been giffgaffed, not ideal with regards to those with a common forename.

 

So, my proposal is that instead of saying, 'John has been giffgaffed', you say: 'John McDonnell has been giffgaffed', for example.

 

Kudos if you like the idea.

Status: Not Suitable
Unfortunately we can't do this as there is only a limited amount of information we can release. The more we release, the more diffecult it gets when it comes to privacy laws. We used to include the name and phone number of your mate, but got complaints about that, so we had to remove it. Sorry.

Tesco are now doing a SIM only 30 day rolling contract which costs £6 for unlimited texts and 100 minutes.

 

I know giffgaff's £10 goodybag includes this and unlimited internet, but tbh I think there are a substantial number of people (myself included) who just don't use the internet on their phones and so for them Tesco are now a better deal (and seeing as it's a 30 day rolling contract, it's not as if being tied down is a worry either).

 

So, is there any chance of giffgaff either matching Tesco or improving on it? For example,

 

- Add a call allowance to the £5 unlimited text goodybag (say 50 or 100 minutes)

- Create a £6 goodybag which matches Tesco's offer (100 minutes and unlimited texts)

- Create a £5/£6 goodybag with a large allowance for texts, calls and internet, which could be limited if needed (e.g. 100 minutes, 1,000 texts and 50MB of internet a month)

 

Thoughts anyone? :smileyvery-happy:

UK network roaming?

Status: New Idea
by fusionblue apprentice giffgaffer on 28-August-2010 15:10

This is probably an absurd idea that will probably never fly, owing to Lord Gaff's ownership by O2, but....

 

It's been said in many places that O2's network isn't really the bestest out there. I'm sure they are working on it though. So why not have a roaming agreement with another network?

 

If in an area of poor signal our handsets can switch to either Vodafone or Everything Everywhere (which post-network merger will be 3, T-Mobile and Orange).

 

This way it would be win win as we could have all the wonderful benefits of Giffgaff but far more reach to use it.

 

(I accidentally posted this into the contribute forum!)

From my post here and idea posted as suggested by darrenpainter.

 

I'm waiting for my number to port over and have some credit left on my old sim and don't have any use for it.

 

Rather than waste it, how about giffgaff have a message about donating it to charity?  It could be part of the sim activation process or part of the number porting or both.  It doesn't have to be anything lengthy, just something like 'If you have any credit left on your old sim, consider donating it to Macmillan Cancer Support by simply texting SUPPORT to 85222, this will donate £3".

 

Or there could be a list of charities and amounts, with the community suggesting new ones?

 

Ideally, it would be nice to be able to enter the amount so not a single penny is wasted, but most seem to have a fixed amount.

I'm finding peoples signatures distracting from their posts as I sometimes think the signature is part of the post as there is no 'barrier' between the post and the signature.

 

I've noticed some people including myself have their signature set such as this

 

"

----------------------------------------

Signature here

"

 

which makes reading posts a lot easier as its obvious where the post ends and the signature begins because before the signature is a line of dashes.

 

Can something like this be implemented automatically?

Change your accepted answer

Status: New Idea
by addshore on 28-August-2010 10:14

Would it be worth giving users the option to change their accepted answer after they have already picked one?

Sometimes users may select the wrong answer as their accepted one or a better one may come up in the future!

 

What do you think guys? :smileyhappy:

 

Adam

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