I received a replacement sim from 3 in the post today as my new phone uses a different size to my old one and the new sim is what they call a Trio Sim in that it is a standard/micro/nano all in one!
No more need to perform a sim swap if and when someone changes mobiles and they take different sizes obviously assuming that they remember to keep the spare bits but they do clip back together for safe keeping.
Just a thought in that any extra costs in sourcing and supplying these new style sims will hopefully help reduce the need for and cost of sim swaps.
Kudos this idea if you think that giffgaff should look at supplying these sims, thank you!
Edited to add: Obviously this would also help if someone doesn't know which size sim to order or makes a mistake when ordering
Direct Relationsh
amy_b_d
Hi guys,
As there is bound to be a new iPhone in a years time(1) and in the future there may also be yet smaller SIMs than the coming nano SIM(2) or maybe something totally groundbreaking and new that networks need to know about(3), I think it may be time that giffgaff get's hold of Apple and requests to be updated about coming features of product releases before the product announcement so their customers are not to be left potentially for months without required items to use their device (like the nano SIMs(4) and instead can have what they need as soon as shipping happens.
I thought of this as the latest blog post(4) stated the following:
"since we do not have a direct relationship with Apple, we have been acting on assumptions and rumours like everyone else until yesterday"
Basically saying that Apple do not tell giffgaff about features which will be in the latest devices (probably because they don't sell iDevices). This is also occuring with other companies (not just mobile netorks) and they too do not find out about new features which could have a bad affect on their business (in giffgaff's case: lose of many customers, less people suggesting the network and looking bad to others not being upto speed with technology)
Now, I appreciate this may not be very easy to do as "giffgaff don't sell iPhones and Apple won't benefit so they don't bother to tell them etc..." or what ever the reason is but maybe giffgaff could come up with some other arrangment with Apple. Maybe one of the following just for example:
Agree with Apple on how many devices on the network are the latest version so Apple know that giffgaff will be helping them grow and it would be benefitial to tell them of latest features which could affect them
Agree with Apple that O2 can tell them as they are an MVNO
Pay a small fee to get info (maybe not the best but possibility as giffgaff would then be prepared)
giffgaff could sell the iPhone 5 and future versions as they are likely to sell and as I have been told, Apple only care about those who sell it so this could be easier etc, etc, there are dozens of things that potentially giffgaff could agree with Apple on so they benefit on information when it's announced to big companies, just like other networks and make sure that they keep it all secret.
Why do this?
As we know, giffgaff are going to take a couple of months to get the nano SIMs needed (evidently too late for the release of the iPhone 5) but if they got told in advance (say when the other networks found out) next time then maybe they would be ready with the necesary technology for these devices and save losing customers and not benefit from the millions of devices to be bought which could use giffgaff.
It's clear that this major phone release was missed by giffgaff (not having SIMs needed) but next year or the year after when the next breakthrough, network dependent, technology is brought to a phone giffgaff need to be ready (so they can benefit from keeping customers and gsining more!) and will know just like the other networks.
Also, after the release and people have chosen wheher to go to another network who provides nano SIMs, giffgaf could show stats of how much (or maybe little they lost (although would be pointless in that case)) they lost by being kept in the dark to Apple to help them maybe be recognised and be updated from them to save them next time!
EDIT: As some comments have mentioned, having a relationship with Apple could also lead to:
Having asigned giffgaff internet profile on iPhone
Possibly hot spot tethering
Possibly visual voicemail
having the name giffgaff at the top of the iPhone instead of O2 UK
voicemail button could work
Cheers,
Jamie
Please support by clicking the gold star 
(1),(2),(3),(4) within spoiler
(1)iPhone 6?
(2)diddy SIM or picco SIM?
(3)injected SIMs or network run trackers/identities? (who knows with Apple!)
(4)read the latest blof post for information regarding nano SIMs taking a few months to come here: http://community.giffgaff.com/t5/Blog/giffgaff-nan
Great news that this is now an implemented part of giffgaff for all of us! Thank you for the continuous support and feedback on this idea, it has been great and overall has had a great end result!
[Edited: Resolved HTML issue]
Hi all 
I did some searching to see if this idea has been submitted before and I couldn't find anything. Please forgive me if my searching wasn't thorough enough and there has been this idea before.
The idea
The recurring goodybag feature is great because it gives people a feeling that you would have with a contract - without the boundaries. However, you can only recur a goodybag from a credit/debit card and I (and I'm sure many others) think that it's time to allow goodybags to recur from airtime credit.
Implementation
This shouldn't be hard to implement is there anything that I have missed that makes this not possible?
Benefits
Here are some benefits of this idea being implemented:
- Some people (like myself) will never use a credit/debit card on giffgaff for different reasons and to have the possibility of having a goodybag recur from airtime credit will make the usage of goodybag bundles so much easier.
- People will get a real good feeling of being able to directly use their payback points that they worked hard to earn over the course of the 6 month period as money for goodybags.
- It will save people the trouble of logging into their giffgaff account monthly just to activate a goodybag that is the same every time.
Hope you like this idea and if you do please kudos and comment to support. I know that a lot of you don't use airtime credit for goodybags but this is honestly something that is missing from giffgaff and really needs to be implemented.
COME ON GIFFGAFF LET US RECUR GOODYBAGS FROM AIRTIME CREDIT! 
Cheers,
Sami
Edit: Including one of my comments below in the idea post because I think it is a valid thing to put in:
"
Not really @hasan249 the recurring goodybag feature is great many people use it and it is of course optional
If goodybags can be recurred from credit/debit card payment then they should be able to be recurred from airtime credit, I am honestly quite surprised that this is not a possibility at the moment and if there is a valid reason why this cannot happen then I would like to be educated about it
Of course if there is not enough credit left to purchase another goodybag in the month that follows then a goodybag won't be purchased, and maybe giffgaff can send a reminder to people to top-up if their balance is low so they can continue to enjoy the bundle in giffgaff goodybags
"
http://community.giffgaff.com/t5/Welcome-and-News/
Considering that many people now have multiple devices and therefore need multiple SIM cards, I feel that the SIM activation pages are very unhelpful and need to be more user friendly and intuitive, thereby improving the member experience.
As it stands right now, a member with an existing SIM entering an activation code whilst logged/logging into their account is greeted by the SIM Replacement (SIM swap) page, with the very unhelpful statement:
"You cannot have two active SIMs. Activating a new SIM will deactivate your current SIM."
The member then has the option of continuing with a SIM swap, or backing out of the process. This results in members doing SIM swaps when they really wanted to change their number or register a second SIM, or backing out and not knowing where to go from here. This does nothing for the overall member experience, and causes members to become confused or frustrated by the whole process, and possibly them spending ages searching the knowledgebase or asking in the community.
The idea
I feel that this process could be much improved with a little modification to the current process flow, so that when an existing member enters the activation code from a new SIM they are presented with a series of option buttons or links, each taking or guiding them towards the correct path
For example
| I want to: | Action |
|---|---|
| Move my number to a new SIM | Starts SIM swap procedure |
| Activate a replacement SIM | Explanation before starting SIM activation |
| Activate an extra SIM for another phone/device | Instructions to activate SIM on a new account |
| Change my number whilst keeping the same account | Instructions to change number via agents |
| Have an additional SIM on the same number | Explain this is not possible and give alternatives |
Benefits:
- Better overall member experience
- Reduction in erroneous SIM activations, therefore reduction in cancellation requests
- Reduction in Help & Support and agent questions relating to SIM activations
If you would like to see this idea implemented, please support it by clicking the 
28th Oct 2014: We are continuing to build and develop the Enhanced Dashboard but have encountered a few technical hurdles which need to be overcome before we can proceed. We are still looking forward to releasing this as soon as we are satisfied with it's functionality.