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newcomer
jaydephelan
Posts: 9
Registered: ‎05-04-2011

I've topped my phone up, how do I now get my 'goodybag'?

I topped up my phone yesterday, but I now don't know how to get my £10 goodybag :smileysad: With my last network [Orange] you could pick your bundle after topping up, is it the same for giffgaff? Help please! :smileyhappy:

jmistry
Posts: 9,357
Topics: 6
Kudos: 840
Best Answers: 673
Registered: ‎20-12-2010

Re: I've topped my phone up, how do I now get my 'goodybag'?

Yes you should be able to see the goodybags available to you when you put credit onto your account. If you go back to payments again you will be able to select your goodybag from there.....
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grand master
trudiw
Posts: 8,616
Registered: ‎13-05-2010

Re: I've topped my phone up, how do I now get my 'goodybag'?

You need to go into top-up and buy a goody bag if you want to buy it from your money you have topped up with, choose but from airtime credit :smileyhappy:
cor
vanguard
cor
Posts: 4,175
Registered: ‎14-10-2010

Re: I've topped my phone up, how do I now get my 'goodybag'?

go Top-up.tick goodbag,pick the one you would like,then pay with airtime credit

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pioneer
elmetodo
Posts: 878
Registered: ‎06-01-2011

Re: I've topped my phone up, how do I now get my 'goodybag'?

[ Edited ]

I) click topup at the top of the page

 

II) under 'what would you like to buy', select goodybag

 

III) next, 'choose your goodybag' by selecting the picture of the one you want

 

IV) then below in 'summary' select if you want to buy with debit card or with airtime balance

 

 

guide
pjwharton
Posts: 855
Registered: ‎18-02-2011

Re: I've topped my phone up, how do I now get my 'goodybag'?

Now that you have airtime credit, you can convert that in to a goodybag. 

 

 

Click on the bag you want below to purchase it using your existing airtime credit.

 

 

Alternatively, go to top-up then:

1. Select Buy goodybag

2. Select the goodybag you want

3. Select Buy your goodybag with your airtime balance

 

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sloz
Posts: 47,655
Registered: ‎27-11-2009

Re: I've topped my phone up, how do I now get my 'goodybag'?

Just to add regarding pjwhartons great icons. You need to log in to the top up area 1st before clicking the icons work. If you want to bookmark the links. Go to this thread http://j.mp/ggmobile . Theyre all there in a short url version
enigma
sonesor
Posts: 4,773
Registered: ‎18-06-2010

Re: I've topped my phone up, how do I now get my 'goodybag'?

For future reference, this is how you need to do it manually:

 

 

Go to the topup page: https://giffgaff.com/topup and follow the instructions below:

 

 



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newcomer
jaydephelan
Posts: 9
Registered: ‎05-04-2011

Re: I've topped my phone up, how do I now get my 'goodybag'?

It doesn't givemethe option to buy with 'airtime balance' :/
newcomer
jaydephelan
Posts: 9
Registered: ‎05-04-2011

Re: I've topped my phone up, how do I now get my 'goodybag'?

I nowknow the problem, I've managed to use 4p credit, so i'm 4p off being able to get the package I want :smileysad: