27-01-2011 12:38 - edited 03-03-2014 08:34
Following some recent posts on a few subjects relating to giffgaff use abroad I thought I would pull together some info into a single thread
Do I need to tell giffgaff I'm outside of the UK
No, by default your giffgaff sim is enabled for use outside of the UK, unless you have previously asked giffgaff to bar roaming.
Will my phone work
Different regions of the world use different frequency bands for their 2G and 3G mobile services. Check your handset's specifications. The more bands it supports, the more likely it is to work in more destinations
Dual band : Europe
Tri-band : USA/Canada
Quad Band :Asia
Do I need to change my phone settings
Make sure your phone's network selection is set to automatic, to ensure it can pick up a roaming network when you arrive at your destination
To make calls and texts whilst you are abroad, you must have sufficient airtime credit, as any calls/texts made whilst roaming abroad do not come from goody bag allowances or free giffgaff to giffgaff allowances and are charged.
If you know that you will be away from the UK for an extended period, then avoid buying a goodybag until your return to avoid wasting money on something you will be unable to use.
People calling your giffgaff number from the UK will still be able to make a free giffgaff to giffgaff call to it if they are entitled to, or will be charged the relevant UK rate or goodybag allowance as the location of your phone does not affect them.
Please note that whilst roaming abroad, you will be charged for receiving calls, however texts are free to receive
See http://giffgaff.com/index/international for up to date prices
Bear in mind that using data outside of the UK will be more expensive, in addition costs will be even higher outside of the EU and selected countries. Where possible, make use of free hotel wi-fi and other available sources.
For members using data in any EU country: (Inc, Andorra, Faroe Islands, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Liechtenstein, Monaco, Norway, San Marino and Switzerland) VAT Inclusive
Members will be charged at £0.45 per MB.
For members using data in any other country: (VAT not inclusive)
Members will be charged at £5.00 per MB.
Picture messages should work as long as you have configured your MMS settings correctly and have sufficient credit, however some people have reported that they have had issues with it not working whilst abroad.
What network will I be on / How to dial internationally
Please note that the following is only a guide as giffgaff have similar roaming agreements to o2 for payg.
Go to http://travelabroad.o2-uktech.com/coverage.php, enter tariff as Pay and Go and enter your destination
This will list the o2 partner network in that area that your phone should roam on. Ignore the prices listed and refer to giffgaff's own prices
In addition if there are any special dialling codes needed for an area, these will be listed.
Another alternative to using your giffgaff sim is to obtain a local sim for your destination
As an extra idea people may wish to contribute their actual experiences when using non-uk networks
This will be subjective and represent the service at the time, not a guarantee that you would experience the same
Maybe add a post with a header of
Country: eg France
Network: eg Bouygues
Details: eg Good reception outdoors in cities, limited rural coverage
Credits [ Vincent, commsyeo , andy0, aandms]
on 27-01-2011 12:47
on 05-08-2011 14:51
05-08-2011 15:34 - edited 05-08-2011 15:35
on 02-03-2012 14:15