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benwilkinson
Posts: 65
Registered: ‎22-03-2011
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How do I change from o2 to giffgaff?

How do I change from o2 to giffgaff?

 

1) What number do I call?

2) How do I get my PAC Number?

3) How long will it take?

4) How long does the number take to transfer over to giffgaff?

 

-Thanks

aks782
Posts: 9,414
Kudos: 2,448
Registered: ‎29-03-2010

Re: How do I change from o2 to giffgaff?

1) 0800 0288151
2) Just say you want to leave and need a PAC
3) Think it's given in phone call or sent soon after in SMS
4) Fill out this form: http://support.giffgaff.com/app/transfer - if you want your transfer date to be ASAP fill in tomorrow’s date, but they tend to need 2 working days :smileyhappy:

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enigma
jamesdn
Posts: 7,914
Registered: ‎08-09-2010

Re: How do I change from o2 to giffgaff?

You can also request a PAC code from o2 from their online live chat representatives!
u_ghafoor
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Registered: ‎05-03-2011
Mobile Phone: Blackberry 9360

Re: How do I change from o2 to giffgaff?

[ Edited ]

Get your number transferred via PAC code.

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beginner
benwilkinson
Posts: 65
Registered: ‎22-03-2011

Re: How do I change from o2 to giffgaff?

Sorry I would have but I ordered it from GiffGaff (Spread GiffGaff Page)

mary_r_t
Posts: 16,019
Registered: ‎24-01-2010

Re: How do I change from o2 to giffgaff?

Ofcom rules say you have to be given your PAC within 2 working days - so tell them that if they try and mess you about :-)

 

Oh and touting for sims is not allowed on the forum.

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enigma
jamesdn
Posts: 7,914
Registered: ‎08-09-2010

Re: How do I change from o2 to giffgaff?

 


mary_r_t wrote:

Ofcom rules say you have to be given your PAC within 2 working days - so tell them that if they try and mess you about :-)

 

Oh and touting for sims is not allowed on the forum.


 

I think the OFCOM rulings have changed now Mary! I can't remember precisely what they are, but I believe they must provide it to you within 2 hours now.

 

But I will find out what the exact rule is right away :smileywink:

novice
nids
Posts: 94
Registered: ‎11-09-2010

Re: How do I change from o2 to giffgaff?

How do I change from o2 to giffgaff?

 

1) What number do I call?

2) How do I get my PAC Number?

3) How long will it take?

4) How long does the number take to transfer over to giffgaff?

 

 

Get a giffgaff sim  either by asking one of the current gg customers or go to the gg website and request one. If u do it through one of us u get £5 credit and so do we.

 

Everything on GG is done online - No call centres.

Call O2 and speak to customer services (4445 from your mobile) and request a PAC code.  They should give it to immediately.

 

This number shall allow you to port your O2 number to GG.

 

Activate your GG sim and use you pac number to port your number to GG (you shall have to email an GG agent to do this (from your account).

 

Takes approx 2 days ( between Monday to Friday )

 

Hope this gets you started.

enigma
jamesdn
Posts: 7,914
Registered: ‎08-09-2010

Re: How do I change from o2 to giffgaff?

Yes it is 2 hours now:

 

"Tell them you want to take your mobile number(s) with you and ask for a Porting Authorisation Code or PAC. It must be issued to you immediately over the phone or within two hours by text message."

 

http://ask.ofcom.org.uk/help/telephone/changing_mobile_provider

beginner
benwilkinson
Posts: 65
Registered: ‎22-03-2011

Re: How do I change from o2 to giffgaff?

Thank You. You have helped loads. I have one last question. Do I have to move my mobile number over or does GiffGaff provide me with one?