Being able to FREEZE airtime credit
Really convenient because saving up airtime credit to purchase next goodybag sometimes (for me, ALL the time) proves difficult after your goodybag expires (and it is not on the recurring option through bank account) and you accidentally use it up by making calls, texting or using mobile data. Also
- People who want to use £5, £7.50 or £12 goodybag need to buy £10 or £15 voucher. Usually from this you may want to save up that airtime credit in order to use it to pay for the next goodybag purchase. This is especially useful to the younger (or any!) GiffGaff members since their parents may not give them extra money for top-up if the extra money from their airtime credit is used up by accident.
- Stops people from using up their emergency or saved up airtime credit accidentally right after their goodybag expires (because I'm sure this happens a lot)
- This option would give many GiffGaff members (especially the younger ones!) more choice, flexibility and freedom so that they can get the best out of GiffGaff
Just have a 'FREEZE airtime credit' tick box option on the My GiffGaff page (which can be unticked anytime!).
THANK YOU! 
Nowadays a lot of people travels it doesn't matter if it is just for fun or looking for a job. There are too many people in the UK studying or working abroad and It can be interesting to have the option of a goodybag for international calls and text messages. I know that we have skype and internet but at least inside the EU i think it is something needed.
Any way the internet unlimited is something to start with and is the cheapest I have founded.
Problem: Last month I got a new TomTom, its brilliant and has a tethering option to enhance its features for traffic and mobile speed cameras, all of which I have tried through my work phone. It uses a very modest 10mb a month or there abouts so the data quantity is not really a issue but the fact that I dont have tethering at all is! Problem is as I'm an unlimited data customer with GiffGaff I cant use it with my personal phone out of work hours. iFail.
Most people now seem to be in the 1gb+ usage wherever a smartphone is a part of life. Last month is less than normal usage for me and I used around 1.5Gb, a little youtubing on the loo, a little audiobook downloading on the train, emails, FB, and a few app downloads and before you know it your over your 1Gb allowance. Not usually a problem for me as I am on the unlimited tarriff. However this month I thought I would like to use the tethering option so I upgraded iOS7 (over Wifi), jailbroken, tetherme installed and the tarriff changed to a tarriff with tethering. Then giffgaff kindly email my usage and I see that 1Gb isnt going to cut it so Im back on unlimited again with no option of me using my TomTom or any other tethering for that matter.
So what do I do???
If I was to tether I have to go £10 1Gb limit which I will certainly go over and be left with no data well before the end of the month, and if I was to go £12 unlimited or higher I cant tether.
So what do I do??? It looks like my option is to move networks, not what I want.
Suggestion: A new goodybag package including tethering with a data allowance of 2-4Gb should me made, preferrably towards the hgher end of the data allowance suggested. This would allow moderate access to tethering which shouldnt be unreasonably expensive but will give a more sensible ceiling amount of data for the modern smartphone user. It should be priced between £10 and £15 and should offer similar value to the first unlimited data package but exchange the unlimited element with a finite amount of data with tethering which should balance out any risk for GiffGaff
Alternatively, the 1gb thresholds on the tarrifs including finite data allowance should be increased to a more usable amount considering the trend of smartphones/OSs which naturally use larger amounts of data.
How this helps: People who are trapped in a data corner who want or require tethering will be able to remain on GiffGaff and will not be forced to compare the market for tarriffs (possibly dearer) just to allow them to have it all. This will presumably attract more new customers too, attracting customers from older smartphone tarriffs away from the big networks and increasing the customer base at GiffGaff. As networks like o2, virgin and no doubt others are coming into GiffGaffs market and trying to draw away customers in the "value network" sector it will defend GiffGaffs position with greater appeal to a modern smartphone user (>63% of the market from the statistics I have seen).
In general its better to be at the front of the market innovating and driving forward, not the copycat firm at the back of the market just reacting to other companies marketing movements. This is a forward thinking manouver, placing GiffGaff where the market will go inevitably in the near future and securing that position early and the market share that goes with it.
But most imporantly of all.... it will make me happy and as a valued customer, promoter of GiffGaff and general good guy I think that carries some weight.
