I think that what people want the most is to be able to have what they want and not pay for what they dont want. So, goodybags that are customisable! There should be prices such as... I dunno... £5 for 500 mins and £10 for 1000 mins. Something along those lines. And then, say, £3 for 500 texts and £6 for unlimited texts. And £5 for 5mb of data and £10 for unlimited. Something like that where we can choose what we want. Personally I dont use mins so I wouldnt bug any. I would just by texts and data.
How about Giffgaff introduces goodybags that match Vectone offers:-
- UK Pocket Saver only £1 a month - 50 minutes/SMS (mix & match) 50 MB data Unlimited calls & texts Giffgaff to Giffgaff
- UK Pocket Saver only £3.50 a month - 100 minutes 100 SMS 50 MB data Unlimited calls & texts Giffgaff to Giffgaff
- UK Pocket Saver only £5 a month - 150 minutes 150 SMS 500 MB data Unlimited calls & texts Giffgaff to Giffgaff
In the beginning I joined Giffgaff for they're get offers and value for money when it came to goodybags. However lately with the new changes towards the goodybags, I feel as a GiffGaff customer that I am not longer getting my money's worth.
In order for me to get unlimited internet I would have to pay £18 I believe. See I wouldn't mind paying that it's just the fact of all the minutes that come with it that I for sure know that I would never use and there for feel like I would be wasting my money.
I just hope this is brought to the attention of GiffGaff and that they maybe change or add a new goodybag with unlimited internet and less minutes and texts as now-a-days all you really need is Internet and the amount given runs out too soon.
Thank you x
It has taken me 15mins this morning to find out where I change my recurring goodybag settings.
A link in the drop down would make it a lot easier to find.
This would be a quick fix too.
Anyone else agree or am I just being stupid?
I think that it would be a good idea for people to be able to make their own, personalised, goodybags in order to reduce the number of left over minutes, data etc at the end of the month. This could work using a "drag and drop" method where each of the different components that you add to your goodybag, increase the price by a different amount.
To begin with you could just be able to chose between each of the sections of the current goodybags and so create a goodybag that looks like this by selecting different components from the £10 and £12:
- 200 UK minutes
- Unlimited UK texts
- 3 GB Internet
- Free to giffgaff numbers
Since the £10 Goodybag was changed the £7.50 doesn’t seem the value it was and the £5 looks even worse so I bring this suggestion.
- 80 UK minutes
- Unlimited UK texts
- 40 MB Internet
- Free to giffgaff numbers
- 250 UK minutes
- Unlimited UK texts
- 500 MB Internet
- Free to giffgaff numbers
Now the £10 plus tariffs offer over double the £7.50 so I think this is perfectly reasonable as most will opt for an extra £2.50 for double minutes/data.
Idea.. to remove the unlimited goodybags and replace with capped allowances.
If you agree please support the idea
Original idea posted here for discussion and after great support
After reading many posts on the subject of the unlimited goodybags do you think it may be time to just call it a day ?
Giffgaff seems to be fighting a losing battle with data chompers and have had to manage the data we have available for the members .
This has had the effect of slowing the available data to the members and after reading many many members complaints about very slow Internet speeds ( assuming it's giffgaffs traffic management) maybe we should just bite the bullet and have realistic capped allowance goodybags.
Yes I understand it's a thorny issue but surely it's better to have say the £10 1g / £12 3g bag and £15 5 gig bag etc with usable data as the new deal well it's just a patch up that won't fix the underlying issues and will come to a head again..
I think let's just remove the unlimited now and we can get on with a realistic capped data allowance that all users can use and not abuse
giffgaff is making an offer of 5GB for £15 which is £3 per GB.
This does not sit well where people are using unlimited at £15 and then consuming 15 GB for which they are only paying £1 per GB.
That makes giffgaff a two teir service as all the low users pay the price of £3 or £4 per GB and so subsidise the heavy users who are only paying £1 per GB.
This is a good reason to get rid of "unlimited" and redistribute the data previously used by the heavy downloaders to increase the capacity of the lower priced limited goodybags.
Pay for what you use is the only fair way to treat all giffgaf customers.
My worry is that we could lose giffgaff unless we have a realistic profit to product and losing the unlimited seems the best option to me
How about Giffgaff introduces a 90 day Gigabag with 6GB of 4G data for £15 to match the offering available from EE
Just a quick and simple one.
So on the £10 goodybag you get :
1 gig of data
On the £12 goodybag you get :
3 gig of data
On the £15 goodybag you get :
5 gig of data
My point is from the £10 to the £12 goodybag you pay an extra £2 for the extra 2 gig of data but then when you go up to the £15 goodybag your paying an extra £3 for the same extra 2 gig of data! Nothing else changes as your getting the same amount of minutes and texts so my suggestion is, to keep things fair, seen as we're paying that extra £1 for nothing then why not give us 6 gig of data instead of the 5 gig?
Either that or knock the £15 goodybag down to £14,
which doesn't sound right to me.
Anyway I hope I've made this clear so people can see what I'm getting at?
Feel free to add your comments and suggestions and if you want to show your support then please click on the orange kudo button.
Thanks for reading my idea
As I opted for the 4G trial goody bag I feel the 1 g allowance available to test the service is woefully inadequate .
We need around 4g to be able to fully test the service and then report back our finding to giffgaff.
If giffgaff carry on with only 1g trial bags the feedback will be not be a true test as members cannot fully use the service due to the limitations in data available and thus the feeback will be of little use to giffgaff.
I understand giffgaff may have set plans in mind for full rollout but to test the service with only 1g is impossibly hard ..as just doing speed test eats the data so if you agree please support this idea
There have been a couple of attempts at making giffgaf videos, all revolving around talking heads reading a script spliced together. I have a different concept.
One reccuring theme of giffgaff is that members come from all walks of life; places like the top of Scotland to the most densely populated cities. From industrial, scientific, artistic and all other sorts of backgrounds and I finally figured out a way to showcase that diversity in an appealing and interesting way, through user submitted time lapse videos.
For the uninitiated here is a time lapse.
The concept goes like this. Over a period of time encourage members to shoot time lapse video of anything that they want. Could be their home life, a cityscape, scenic / sky.or crowds moving through a city centre. This will be the basis of showing the lives, locations and experiences of the diverse userbase. Each scene may be accompanied by a caption showing the user and event or location + any specific details.
Time lapse can be as simple or as complicated as you want to make it and the staff should have a try beforehand and share best practices as well as make resources (like ways to get HD video to giffgaff) available as well as some tutorials and app suggestions. Mobile phone cameras make it easy to record any kind of media so that's a no-brainer.
The cost will be in time predominately as staff should ideally evaluate time lapse solutions and apps that deliver the best results. Getting video to giffgaff can be done in a number of ways, there's Dropbox and copy.com but just a postal address to send a DVD to can be a lot less hassle.
The benefit and end result will be a unique snapshot of both UK life and the diverse giffgaff userbase; utilising the crowd and the widespread availability of technology to share the workload and making an unpredictable and unexpected viewing experience. Or at least I think so
i think we should receive our voicemails free with or without credit as long as you have topped up in the last 3 months, there is nothing more frustrating than missing a call and you have used up all your mins, i think this could give giffgaff another edge again in the market.
Goodybags are supposed to last from the day of purchase to midnight on the day of expiry. However, if you queue a goodybag, the queued bag can start any time between 10pm and midnight on the day of expiry, meaning you can lose up to 2hours of goodybag allowance, from both the expiring bag and the queued bag.
For example, if I have 30 minutes left in my current bag and make a call at 21.45 that lasts for 25 minutes, I would expect to have all 25 minutes to come from my current bag. Unfortunately, if my queued bag starts at 22.00 I will use 10 minutes from the new bag. This means I'm now effectively 10minutes down on my new bag.
My idea is simply to have queued goodybags start at midnight so you don't accidentally eat into next months allowances