My idea is to have the option available to select &purchase a goodybag on the 43430 top up online.
This idea become apparent to me when my Mum did not have any internet data & could not purchase her own goddybag. Besides internet access is not always accessible.
Being able to FREEZE airtime credit
Really convenient because saving up airtime credit to purchase next goodybag sometimes (for me, ALL the time) proves difficult after your goodybag expires (and it is not on the recurring option through bank account) and you accidentally use it up by making calls, texting or using mobile data. Also
- People who want to use £5, £7.50 or £12 goodybag need to buy £10 or £15 voucher. Usually from this you may want to save up that airtime credit in order to use it to pay for the next goodybag purchase. This is especially useful to the younger (or any!) GiffGaff members since their parents may not give them extra money for top-up if the extra money from their airtime credit is used up by accident.
- Stops people from using up their emergency or saved up airtime credit accidentally right after their goodybag expires (because I'm sure this happens a lot)
- This option would give many GiffGaff members (especially the younger ones!) more choice, flexibility and freedom so that they can get the best out of GiffGaff
Just have a 'FREEZE airtime credit' tick box option on the My GiffGaff page (which can be unticked anytime!).
To elaborate on a post about using goody bags in the EU when the new laws come in, i think that the use of goodybags should be allowed in the EU for free, and when travelling further afield (for example USA, Brazil, AUS etc.). you can keep your goodybag for a set charge per day or per week. For example to keep your goody bag abroad £1/day and £5/week. I think this would be welcomed greatly by the community esplecially by people, such as myself, who travel quite often.
Thanks very much, hope this is considered.
So for example can buy a unlimited texts for a weekend or 500 maybe for a decent price. That only lasts a week or a few days.
As I opted for the 4G trial goody bag I feel the 1 g allowance available to test the service is woefully inadequate .
We need around 4g to be able to fully test the service and then report back our finding to giffgaff.
If giffgaff carry on with only 1g trial bags the feedback will be not be a true test as members cannot fully use the service due to the limitations in data available and thus the feeback will be of little use to giffgaff.
I understand giffgaff may have set plans in mind for full rollout but to test the service with only 1g is impossibly hard ..as just doing speed test eats the data so if you agree please support this idea
Who agress with me
This will be really great if we can chose our own goodybag
What about instead of making us pay 16p each for MMS messages ,why not have the choice to lose a set amount of goodybag allowance ?
Say for every MMS sent = 16p worth of the monthly allowances? Either 16p worth of call allowance = 2.5 minutes, or 16p worth of data = 16mb .Maybe not text message allowance as most of the goodybags have unlimited .
As many of us are excited as 4G is finally rolling out in the uk. Has it not occured to you that it could cost extra, much like EE are charging loads more for the service.
Well as giffgaff is know as the 'affordable' network I belive that it should be implemented free or at very very little extra cost.
The network 3 (THREE) are not charging user anymore so it would be just like connecting to 3g everyday. This is a massive selling point and my friend has moved to three due to this news, so to stop users from moving we shouls annoce that there would be no major price differance if any on the new 4G network.
Thanks, please support me with a kudo if you feel its a good idea (only if you want to, Im not asking you to, but feel free to do so)
Like many of us I have a number of numbers...
one for my mobile
one for my ipad
one for my chromebook
I never know which device I need to use - what I'd love to have is a Goodybag that can be used across all three numbers. At the moment I have to buy three different Goodybags. It's not convenient.
Nowadays a lot of people travels it doesn't matter if it is just for fun or looking for a job. There are too many people in the UK studying or working abroad and It can be interesting to have the option of a goodybag for international calls and text messages. I know that we have skype and internet but at least inside the EU i think it is something needed.
Any way the internet unlimited is something to start with and is the cheapest I have founded.
Some of the most common questions in the help forum are:
"I bought a Goodybag. Why is my call credit balance depleting?"
"I bought a Goodybag. Why can't I call 084 and/or 087 numbers?"
On the goodybags page http://giffgaff.com/goodybags please add this clarification:
Goodybags include "UK minutes" for the following calls:
All other calls require separate airtime credit.
I think giffgaff should offer a little bit more on gigabag. There should be a 5GB for heavy users. And they should be able to purchase this once is every 2 month. So it doesn't slow down giffgaff bandwidth speed.
I think this will be really helpful if this idea gets counted
A suggestion for those who do not use their mobiles to ring people- Deaf people especially or even people who use work mobiles/ home landline phones.
I think it would be a good idea to offer another goodybag that does not include minutes. I am profoundly Deaf. I have 250 UK minutes which I will never use. It seems a waste. Maybe instead of £12 for 250 UK minutes, unlimited texts and unlimited data we could have say a reduced rate to exclude minutes but still keep the unlimited data and texts which is extremely neccessary for me.
Or maybe as giffgaff is 'The mobile network run by you'- we could do a goodybag swap. Say another member runs out of minutes and I've got 250 spare but I've run out of data (just an example- not going to happen with unlimited data I know!) then we could swap. May be difficult but its an idea for the future
Problem: Last month I got a new TomTom, its brilliant and has a tethering option to enhance its features for traffic and mobile speed cameras, all of which I have tried through my work phone. It uses a very modest 10mb a month or there abouts so the data quantity is not really a issue but the fact that I dont have tethering at all is! Problem is as I'm an unlimited data customer with GiffGaff I cant use it with my personal phone out of work hours. iFail.
Most people now seem to be in the 1gb+ usage wherever a smartphone is a part of life. Last month is less than normal usage for me and I used around 1.5Gb, a little youtubing on the loo, a little audiobook downloading on the train, emails, FB, and a few app downloads and before you know it your over your 1Gb allowance. Not usually a problem for me as I am on the unlimited tarriff. However this month I thought I would like to use the tethering option so I upgraded iOS7 (over Wifi), jailbroken, tetherme installed and the tarriff changed to a tarriff with tethering. Then giffgaff kindly email my usage and I see that 1Gb isnt going to cut it so Im back on unlimited again with no option of me using my TomTom or any other tethering for that matter.
So what do I do???
If I was to tether I have to go £10 1Gb limit which I will certainly go over and be left with no data well before the end of the month, and if I was to go £12 unlimited or higher I cant tether.
So what do I do??? It looks like my option is to move networks, not what I want.
Suggestion: A new goodybag package including tethering with a data allowance of 2-4Gb should me made, preferrably towards the hgher end of the data allowance suggested. This would allow moderate access to tethering which shouldnt be unreasonably expensive but will give a more sensible ceiling amount of data for the modern smartphone user. It should be priced between £10 and £15 and should offer similar value to the first unlimited data package but exchange the unlimited element with a finite amount of data with tethering which should balance out any risk for GiffGaff
Alternatively, the 1gb thresholds on the tarrifs including finite data allowance should be increased to a more usable amount considering the trend of smartphones/OSs which naturally use larger amounts of data.
How this helps: People who are trapped in a data corner who want or require tethering will be able to remain on GiffGaff and will not be forced to compare the market for tarriffs (possibly dearer) just to allow them to have it all. This will presumably attract more new customers too, attracting customers from older smartphone tarriffs away from the big networks and increasing the customer base at GiffGaff. As networks like o2, virgin and no doubt others are coming into GiffGaffs market and trying to draw away customers in the "value network" sector it will defend GiffGaffs position with greater appeal to a modern smartphone user (>63% of the market from the statistics I have seen).
In general its better to be at the front of the market innovating and driving forward, not the copycat firm at the back of the market just reacting to other companies marketing movements. This is a forward thinking manouver, placing GiffGaff where the market will go inevitably in the near future and securing that position early and the market share that goes with it.
But most imporantly of all.... it will make me happy and as a valued customer, promoter of GiffGaff and general good guy I think that carries some weight.
Where you can have 2-3 sims and 2-3 sim uses the same goody bag. The cost of the goody bag (giffgaff can set that) this way it will allow family to use more giffgaff
More use means more profit for giffgaff