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Hi giffgaff, just an idea for you, when the new term is about to begin at all the UK universities why not organise an advertising and marketing / recruiting drive. Using agents to recruit teams of paid giffgaffers to be at the freshers week to promote all the benefits of being a giffgaffer. This could be rolled out UK wide for maximum advertising and marketing / recruiting. I have put together a full advertising and marketing / recruiting idea from start to finish with all the finer details covered. If there is any interest from either giffgaff or agents then get in touch. I'm positive that you would like too hear the full details. Jason_Kemp.
andy_waters

Charge to keep goody bag when roaming.

Status: New Idea
by andy_waters on ‎20-07-2014 13:58

To elaborate on a post about using goody bags in the EU when the new laws come in, i think that the use of goodybags should be allowed in the EU for free, and when travelling further afield (for example USA, Brazil, AUS etc.). you can keep your goodybag for a set charge per day or per week. For example to keep your goody bag abroad £1/day and £5/week. I think this would be welcomed greatly by the community esplecially by people, such as myself, who travel quite often.

 

Thanks very much, hope this is considered.

 

Andy

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littleswany

Shop Sims/Packets

Status: New Idea
by littleswany on ‎18-07-2014 16:27

Hey,

 

So my idea is that giffgaff provide sim packages for members or giffgaff to give to shops to either sell or give away alongside posters advertizing the prices and goodybags. If the members gave the sims to the shop it would enable the members to get more payback and to get more people to join giffgaff.

I have seen other networks using this just to sell sims and it would make getting hold of a giffgaff sim a lot easier if you loose your sim and have to get a replacement.

 

I hope you like the idea!!

Littleswany!

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sahib12

online giffgaffers

Status: New Idea
by sahib12 on ‎18-07-2014 15:40
How about giffgaffers to be the agents that help with things like blocked internet access and so on. Smiley face if you like. :-)
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sahib12

signals

Status: New Idea
by sahib12 on ‎18-07-2014 15:24
Hi,
I've got an idea that giffgaff should use a signal booster and use it on o2 masts. It would say“ giffgaff by Telefonica ". If giffgaff manages to boost their 3g signal, it would be a lot more good for people with 2g signals. I know it costs too much but its a good thing for internet access.
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timwilliams25

"Woohoo that text/call was free" - or somthing different - YOUR choice

Status: New Idea
by timwilliams25 ‎15-07-2014 06:16 - edited ‎15-07-2014 06:17

It's great that giffgaff to giffgaff calls and texts are free (subject to having topped up within a 3 month period) and personally, I like the notification saying the text is free (I know many do not like the notification).

 

My idea if that there are variations on the notification you get from giffgaff saying the text or call was free.  This would allow members to select from a variety of text message notifications to suit their own personalty/circumstances.  As we're all the BOSS, it could be good to give a little more control on the notifications you receive.

 

I would suggest that giffgaff could come up with possibly 5-10 notification message options for members to choose from and members could alter these by the normal method of changing their preferences https://giffgaff.com/profile/phone-settings.

 

The standard default option could remain as "Woohoo that call/text was free"

 

It could also be good if members could input their own message - this could be a good way of getting others to join giffgaff as they could get a silly message they have typed in, appearing each time they send a text or call someone else on giffgaff. 

 

It would be important that if people wrote their own notification that they are made to tick/check a box saying they take responsibility for any issues that arise from any offensive comments they may add to the notification and the notification is self generated and not the view or opinion of giffgaff etc etc

 

IF people would like to comment on my idea that would be great to gauge interest and support and if you think it is good, then please do click the KUDOS button.

 

IF you have suggestions of what the notification could be, please include in your reply posting.  Any changes to the notifications could be implemented after a survey of members as to their preferred range of notification message.

 

 

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technokiller

Paypal

Status: New Idea
by technokiller on ‎13-07-2014 09:37
I think we all should be able to pay with PayPal it would be much easier, simple and safe, what do you think?
lapourides

International Calls

Status: New Idea
by lapourides on ‎08-07-2014 12:44
I thought this would be a good idea as i've heard EE will be introducing this in August.
For £5 extra per month they will give you unlimited minutes to all EU destinations, mobiles and landlines included.

If this isnt possible for giffgaff they could possibly add a £5 extra bundle and have the minutes to come out of your goodybag allowance perhaps.

O2 Offer silly packages such as 180 mins etc but if you were to offer something as i said above you would be well ahead in the game :smileywink:
bhenson

Third Party Questionnaires For Payback

Status: New Idea
by bhenson on ‎08-07-2014 10:19

Giffgaff already award payback for completion of quizzes aimed at building your knowledge of giffgaff services...so why not expand this concept to include third parties?

 

Giffgaff would simply need a dedicated forum for questionnaires from third parties (e.g. external companies, wanting information from what is quite a broad demographic of GG users).  Giffgaff are paid to list/administrate the questionnaires by the external companies and then members are rewarded for completing the questionnaires, with payback. 

 

Like I said, the technology and 'know-how' already exists for this - the GG quizzes system is already able to attribute payback, know that someone has successfully completed the quiz etc.

 

This would be non-intrusive (no pop-ups, you only answer the questionnaire if you want to) and it's win-win for all parties:

 

Third party - gets reliable data that is consensually provided

Giffgaff - receives income from third parties for hosting questionnaires

Members - receive payback for completing optional questionnaires

 

Giffgaff strikes me as a company that listens to its customers - so why not give us a bigger platform to shout from? :smileylol:

While perusing giffgaff's phone purchase pages today, I noticed that there is the potential for the prices being quoted misleading some people.

 

On the page that lists all phones (http://giffgaff.com/phones), and on the overview page for certain brands of phone (for example, the one for Apple's various iPhones), the prices quoted are the ones for the phones with the smallest data capacity. It's not until you click through to the details about the phone itself that you see that larger-capacity phones cost more.

 

For example the Apple iPhone 5s is currently quoted on the overview pages (linked to above) as being "£525" (this is likely to change depending on when you read this idea), but this only applies to the 16GB version. Only this page makes it clear that the 32GB version costs £606 (subject to change) and the 64GB version costs £681 (subject to change).

 

So I think where phones are being sold that have different varieties within them where price is affected, the overview pages should display a price preceded by the word "from" (i.e. "from £525" in my example above), so that they cannot be seen as potentially misleading.

 


 

EDIT (05/07/2014): A possible alternative to the use of the word "from" that would be even more transparent would be to display the range of prices the phone will cost, depending on which is chosen, so to continue with the same example, this might be: "£525 to £681". (Credit to @johncashman for this suggestion.)

Status: We’re Looking Into It
Fundamentally we like this idea and think it's sensible. We're looking into this idea and enquiring with the different stakeholders about what the best way to do this is.
terrifiedwomble

Goodybag idea

Status: New Idea
by terrifiedwomble on ‎03-07-2014 11:16
gg have a gap in the goodybag market for people who use mostly calls instead of text and data. Can we get a goodybag with unlimited min but 500 texts and 500mg data. This is ideal for people who can't text or don't do more than check emails but call everyone. £10 would be doable
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oliverpeters90

Giff Gaff - Nectar Points

Status: New Idea
by oliverpeters90 on ‎02-07-2014 16:02
Giff Gaff should link up with Nectar. Just imagine the amount of points you could earn or even spend nectar points on Giff Gaff to purchase goody bags or add ons.
khalil337

Expand gigabag

Status: New Idea
by khalil337 on ‎01-07-2014 23:42
The minimum gigabag is 500MB and maximum is 3GB
I think giffgaff should offer a little bit more on gigabag. There should be a 5GB for heavy users. And they should be able to purchase this once is every 2 month. So it doesn't slow down giffgaff bandwidth speed.
I think this will be really helpful if this idea gets counted
grantmorris

Giffgaff roaming

Status: New Idea
by grantmorris on ‎17-06-2014 23:46

Vodafone have just introduced a £2 daily charge which means when you roam in certain countries you can still access your minutes data texts etc.  Is this something which GG could introduce too so for an extra daily charge we could still access our goodybags?

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timwilliams25

giffgaff Fantasy Football League

Status: New Idea
by timwilliams25 ‎10-06-2014 21:03 - edited ‎10-06-2014 21:05

My suggestion is that giffgaff have an Official giffgaff Premier League Fantasy Football League on the official Premiership website http://fantasy.premierleague.com/

 

The league would be open to all members on giffgaff and there would be no admin required from giffgaff (after registering the league) as the website does it all throughout the football season.

 

There could be an incentive that the member who scores the highest score at end of the seaons would be eligible for some additional payback points - could possibly have the Top Ten Teams and all those in the Top Ten would get Payback points as a prize/bonus for taking part.

 

This Fantasy Football league would be a good way to advertise the giffgaff brand as there are over 2.5 million teams on the website and they would be able to see that some people are members of the giffgaff league, this could arose curiosity as to what the giffgaff is all about and hey presto, they google it and discover the wonderful world of giffgaff!!

 

Please let you feelings know on this idea, apologies if this is already in place, but could not find on the Ideas board - this one would be official and have a payback points as a bonus for the winner (or top ten teams in the league)

django72

Voice based minute tariff

Status: New Idea
by django72 on ‎10-06-2014 16:53

Not sure if this has ever been suggested so apologies if it has... 

 

Has GiffGaff ever considered a voice only tariff, i know plenty of people who don't actually ever use mobiles for data or texting. How about 3000-5000 voice minutes per month for a tenner? its got to be worth it even if its just a marketing ploy to get non techy people onboard.

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autumnday

£15 goodybag

Status: New Idea
by autumnday on ‎05-06-2014 11:22
I think the £15 goodybag should be amended, although it is very good. The jump from 500 minutes to 2000 minutes is quite big. I think that the minutes provided in the £15 goodybag should be increased to perhaps 1000 - 1500 minutes instead to close the gap. 500 minutes is often not enough and 2000 is often too many.<br><br>
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fmountford

Add affiliate link to sim leaflet

Status: New Idea
by fmountford on ‎04-06-2014 22:05

I have just given out a sim card to a friend.

 

The problem is i only had one Sim to give out, they wanted another for their wife.

 

I thought why couldnt GiffGaff print our affiliate link on the Sim Card Flyer that came with the Sim so they can order more sim cards?

 

They were looking on the leaflet to find the link to order more.

simonefaye78

Small update to welcome pack

Status: New Idea
by simonefaye78 on ‎03-06-2014 12:18
Hi folks, I just received a new welcome pack this morning, for my second sim. It all looks great, however there seems to be an omission in the top tips. There is a little tip advising that there is an official app for iphones, but there isn't any mention of the now official app for android

http://community.giffgaff.com/t5/Blog/giffgaff-s-official-android-app/ba-p/11806213

I think this should be added to the welcome pack, to show that gg cater to both iphones and android.

A fairly simple little addition to the welcome pack, hopefully it shouldn't take to much to implement
pbaumann

Creative Goodybags

Status: New Idea
by pbaumann on ‎02-06-2014 22:12
A member could choose what they want for example: Unl. Minutes, 500 texts and Unl. Internet
Then giffgaff would show the price of the chosen bundle mix and if a member isn't satisfied with the prize they could always modify it. Just an idea, would be amazing though. :smileyhappy:
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