I'm not sure how many unused minutes and data we have from goodybags each month but if people are like me there is usually 200 minutes and data left over.
I would imagine that it adds up to quite a lot.
Could we offer this unused minutes and data free to charities.
On the proviso they buy a phone from us and keep at least £10 in top up.
Benefits would be more phone sales and members would be happy to see their unused minutes going to good causes so might be happy taking a higher priced goodybag.
Would be very good PR as well.
Obviously depends on how many unused minutes and data we have each month.
giffgaff introduced the current version of the Welcome Pack in August which is posted out to new members and arrives within a week of joining. However the current pack costs money to print and send while often causing confusion from new members who post on the forum asking why they have received it. Additionally, the pack is not necessarily correct because it is printed on the day of activation and doesn't take into account things like a subsequent number port in.
giffgaff recently announced cost saving initiative of reducing SIM limits to reduce sim waste and in line with that @oldyorkie posted an idea to stop sending cheeky SIMs which has been well supported, especially by newcommers who receive the cheeky SIM as part of the Welcome Pack.
I believe giffgaff could save money and confusion by:
emailing the Welcome Pack to new members as standard.
Members could then choose to print it out at home if they wished. As an online only company this would not be out of line with the way giffgaff works and would fit in well with waste reduction.
- saves money in printing and postage
- pack doesn't need to be printed on the day of joining so can be produced with up to date information
- removes any confusion from new members about what to do with the pack
- reduces waste from members simply binning the paper pack
- potentially more suitable for some visually impaired members who can use screen readers on an electronic version
- looking forward - povides a way of sending the Welcome Infomation in the event cheeky SIMs are discontinued without redesigning the paper pack
I started a thread in Contribute to get some feedback and the feeling there was that keeping the current paper version as optional would benefit some members over an electronic version but only if a member requested the paper version.
Just had an idea...
Have the option of sending a giffgaff simcard to someone dressed up as a card for an event...
Like xmas, Valentines, Easter and Birthday cards
The recipient gets a sim card decorated in with father xmas and snow for example
Would put a smile on peoples faces if nothing else
For the birthday one... I think that would be a nice touch - would be great if it were possible to add a personal message
One day the world will appreciate my genius
Sigh... until that day comes....
What about converting our gg payback into currency like bitcoin.
Leave our payback with gg, like a deposit to earn interest
Use payback to purchase phones and other hardware, and a section to with other stuff to buy, all with big discounts, obviously.
Open a gambling section just to use payback, with high odds of winning
Please ignore all but the top 2 lines
Now that Giff Gaff sell phones how about some form of discount for addresses that buy more than one phone on giff gaff? I know we already have free calls but just thought some additional discount on either purchase or monthly goodybags dependant on the number of phones linked.
Similar to those offered by car insurers?
Be gentle this is my first post
I don't know about you, but I have a partner who is also on GG. Great! we have practically unlimited calls and texts to each other. well it is until you realise that its 3 hours into a call and you have no minutes/credit left.
I petition GG to add an auto cut off to each call GG-GG of one hour as I have now wasted almost £100 on this.
giffgaff already have this implemented when one has no credit, so being cut off is something that happens as it is if you have no minutes/credit.
I also have decided to ask for it to be an opt in service due to the comments below thanks!
remember to get ideas noticed they need Kudos, to get them noticed give them kudos.
Just been browsing the phones section, in particular Samsung.
Samsung models have various versions of the same thing, dual SIM etc.
When looking for a prices and comparing elsewhere this could be confusing for some.
So why not add detail to the phone name, for example:
- GT-I9500 Samsung Galaxy S4
- GT-I9300 Samsung Galaxy S3
- GT-S6310 Samsung Galaxy Young
The Galaxy Young is particularly confusing as there's also the Galaxy Y (Young) and searching for this one brought up a list of of various phones.
Also note an incorrect model is shown on the Galaxy Young page at the bottom.
The images are of the GT-S6312 DUOS (dual SIM version), this is clearly visible if you look carefully.
Thank you ..
I have been on giffgaff for around a year now and i think its a great network however wouldn't it be great if giffgaff was a bit like all the other networks and if it had broadband deals as well? Because if giffgaff could manage to get broadband deals at competitive prices it will deffinately become even more successful and popular as people tend to get phone deals on the same network as their boradband. Anyone agree? What do you think?
My idea is simple. When a member takes there payback as credit instead of been given the standard 3 months of free GG-GG allowances that they should be given 6 months. The first time I got payback I took £120 as credit to cover the next 6 months worth of goodybags but had to top up a tenner 3 months in just to keep my free GG-GG allowances even though I still had plenty of credit. Now when I put this in 'contribute' various suggestions we're made as to how much. For instance if you was only getting £10 then you shouldn't get the 6 months so it may need some tweaking and I don't even know if GG's systems would allow this but I just think if a member is willing to take there payback as credit, this way keeping the funds with gg, then they should at least be rewarded with the 6 months worth of free GG-GG allowances. Feel free to add your comments and ideas on how to make this idea a reality and if you like it then show your support. I believe it's a good idea as it benefits both GG and the customerEdited! I just to add thanks to everyone for your support so far. We've managed to get it to the 'under consideration' which is great but please still show your support for the idea and let's get this implemented as it's much needed! Feel free to add your ideas as to what kind of amount of payback you take as credit to get the whole 6 months free gg-gg so we can maybe get some structure to the idea. Or should it just be 6 months for everyone who elects credit? So thoughts please?
We've been notified by gg in this thread by @jenniferho that, in an effort to save cost due to SIM wastage (SIMs ordered but not activated), that members will suffer reductions in the limits that they can order from their Spread giffgaff page.
I believe that a huge amount of cost could also be saved if gg stopped sending out the "Cheeky SIMs" too.
These, afterall, are nothing more than speculative as there is no guarantee of that being activated either?
As well as causing confusion to some new members who post on the forums wondering why they received it and what it was...
There are previous ideas of similar suggestion that were sent to the Idea Vault here and here due to lack of support and being against what the gg roadmap and ethos were trying to do, but, in light of the change of heart and direction by giffgaff, I feel this suggestion deserves its place on the boards again.
Thankyou for reading
Dear Giff Gaff...
With the venture of selling phones now up and running. (I wish you all the very best with it)
Would GiffGaff consider the introduction of supplying dongles..... I for one would be very interested in this .....
I am with 3 at the minute, and to be honest where I am located the signal is pants and very frustrating to use, and frankly its also expensive...
Maybe if you went down this route, you could introduce a more selective data usage and pricing, ie like the goodybags, ..more packages I mean.
I hope you will take this into consideration and I look forward to any replys.
It would be interesting to know what percentage of SIM's actually become activated. It's quite likely there are many thousands sitting in cupboards and drawers everywhere, what a waste.
Perhaps an option to return unused SIM's to giffgaff ( free of course ) might save waste, the environment and also some money? Perhaps they're so cheep it doesn't matter?
The "Cheeky SIM" might, for some, go straight in the bin! Perhaps an option to return it, if unwanted, free of charge to save the planet could be interesting. Giving an impression, from giffgafff, that they really do care about waste.
I could go on but I think you get the general idea
Perhaps this has been suggested before? If it has, I can't find it.
I do hope you will all support this
Under Section 12.1 of the giffgaff terms and conditions, Your SIM card will be disconnected if your account has been completely inactive for a period of six months (http://giffgaff.com/boiler-plate/terms#Youruseofth
I propose that during December & January NO sim card will be disconnected, we currently live in a country with an ever increasing ageing population, lets try and do our very best for our
most vulnerable members of our community by showing them we care. Some elderly members may only receive 1-2 calls a year from loved ones abroad so may not top up or use there hansets very often so this will allow us to show everyone we have a heart. "a giffgaff heart"
Secondly as the colder weather gets worse each year we would be supporting our elderly & disabled members to have that extra lifeline to there families should they have any emergencies (that arent 999 ones of course).
This im sure could be implimented very easily by giffgaff and in time to really make a difference this christmas.
Please support this and show that we do care.
I've seen quite alot of questions recently on the new phones being shown, some are dissapointed on the fact that there phone isn't available. Therefore, how about there is place where we can vote on the phones we want to be available, just helps in a bit of Market Reasearch and targets us users favorable phones.
Hi, I'm a long time user but first time suggesting an idea for GiffGaff, but I think this'll really help the network out;
I think what lacks from GiffGaff is the advertisement, particularly locally. Sure, it's been featured on The Big Bang Theory, but I feel there is a real need - especially where I live - for more people to hear about GiffGaff. This is why I believe that what GiffGaff could really benefit from is shop endorsement.
Other competitors, such as LycaMobile, make so much money solely off advertising in local businesses. GiffGaff could pay local businesses registered on a newly created database for whenever they put a poster up (1 hit would mean 1 person scanning a QR code), offer SIM cards in-store (for free), or giving out flyers (same with the QR code system). As well as this, whenever someone tops their GiffGaff phone up in store, it gives the customer and local business, let's say £2 each. It helps local businesses make revenue and significantly helps GiffGaff attract attention. It's all about sharing, like GiffGaff is!
Now, the credit GiffGaff offers these businesses is debatable. It could be the payback point system that users are offered, or it could just be a cash transfer. Either way, I think this could really change GiffGaff and open up a lot more doors for the company.