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Giffgaff top up cards

Status: New Idea
by andrearourke69 on ‎25-01-2015 01:52
why can we not have a giffgaff top up card along with our ordered sims or have the ability to register an O2 top up card to top up our accounts?<br>Not everyone likes to use cards, but the only current way to top up via cash is to faff about with a voucher, baring in mind that O2 vouchers only come in £10, £15, £20, £25. No good if your goodybag is £12 Or £18

Long serving member discount

Status: New Idea
by jdonnelly15 on ‎20-01-2015 14:34

I think that people who are with giffgaff for extended periods, (e.g, 3+years) should start to see some discounts. For example, for each year you are with gg you will recieve 1% discount. I just think because you see people leaving in forums and it seems only the people that are helping are getting payback, when in fact some people are not technically gifted therefore have not got the capaabilities to help on the community, even though they value gg as much as the VIP's?

0 Kudos

4G Gigabags

Status: New Idea
by muzs1 on ‎13-01-2015 23:36
We need gigabags with more data and 4G.
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giffgaff should market Northern Ireland more, it is getting more and more popular over here and that is only via word of mouth, if there was a store or maybe a marketing team set up over in the centre of Belfast it would get a lot more people using the network.

giffgaff ....

Status: New Idea
by jamese641 on ‎10-01-2015 19:55
Should sponsor 'The Returned' when channel 4 show it this year! :-)

Pick and Mix Goodybags

Status: New Idea
by james2mid on ‎09-01-2015 22:47
I think it would be a really good idea for Giffgaff to do a sort of pick and mix Goodybags so you can pick how many minutes, texts, and Internet you need each month.

So for example, I'm on the £15 4G Goodybag which gives me 3GB of 4G data, which is really nice; the only problem with this is that i have 500 minutes and unlimited texts which I never use. In a month, I'll use at most 50 minutes and around 200 texts (I iMessage mostly) which means that quite a lot of that £15 is wasted. As you can probably guess, this Goodybags for me is only because of the large amount of fast internet it allows for.

Obviously it's okay for Giffgaff because they get more money, but it the sake of their customers, implementing something like this would be fantastic and perhaps being in a load of new customers.


Status: New Idea
by atheodorou on ‎30-12-2014 13:44

I'm currently paying £15 a month for 5GB of (4G) data, 1000 minutes and unlimited texts. The biggest problem for me (and many others) is that I use more data than I do calls. I use at most, 200 minutes of calls a month. I'd much rather sacrifice 800 minutes for unlimited internet and a cheaper tarriff. The old £12 3G tarriff was 250 minutes, unlimited texts and unlimited data. Bring it back!!! even if it was £13 a month I'd much rather have that tarriff and have unlimited internet and lower calling minutes than a mountain of calling minutes which I'll never use and a constantly exceeded data allowance.

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I'm starting out recruiting people to Giffgaff, and I like to have leaflets to give them. Unfortunately, there's only one leaflet currently, showing only the £12 Goodybag. It's a great deal, but it's not for everyone. I'd like a leaflet that points out some of the other Goodybags on offer, ideally the £10, £12, £15, and £18 ones, which I think will be the most popular and attractive. The flyer could be an A4 sheet containing all this information easily and clearly. I'd also be interested in using the back of the same sheet, perhaps with information on how to switch to Giffgaff, how to transfer your number, and an explanation and link to the support forums community.

GiffGaff Store

Status: New Idea
by barryt12 on ‎23-12-2014 10:09
Do you think it would be something that would actually come in to action at some point? It would be good seeing stores around I think it would also be helpful for those who want to pickup a sim straight away and be able to find out information there and then. Has this been discussed before? It would be a great implementation

new Giffgaff online shop

Status: New Idea
by amylathan69 on ‎21-12-2014 06:00
Hello everyone :smileyhappy:
I know Giffgaff tried to sell Giffgaff items in the past but it didn't take off but with the advent of giffgafff phone sales maybe it's time for a new giffgaff store.
We can locate the phone we now sell in the store and and further items
Phones cases
Screen protectors
And other giffgaff branded promotional items such as;

As we all ready have a market now with phone sales this is a perfect time to try again.

If you think this a reasonable item please offer your support.
Via kudos.

New giffgaff online store

Status: New Idea
by kathleen414 ‎16-12-2014 23:46 - edited ‎16-12-2014 23:54

Hi all I know we tried to sell giffgaff items in the past but it didn't take off but with the advent of giffgafff phone sales maybe it's time for a new giffgaff store .

We can locate the phone we now sell in the store  and and further items

Phones cases

Screen protectors

And other giffgaff branded promotional items

As we all ready have a market now with phone sales this is a perfect time to try again

If you think this a reasonable item please offer your support
Via kudos

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Please implement one account per member rather than per SIM so those members with multiple SIMs (probably a fair proportion) only have to login once to manage all their SIMs...this would especially appeal to business users.
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Phone Upgrade Plan

Status: New Idea
by olliekill on ‎05-12-2014 11:38
Think of an idea, every year as we know a new phone comes out in its series, iPhone every year Samsung s series every year, note series every year, nexus series every year, Motorola series every year. Now, who here likes having the newest phone every year, I'm pretty sure most of you, well I defiantly do. Now who likes paying for these every year? I definatly do not! If giffgaff have a option for you to pay let's say an extra cost on your monthly bill you get the next phone in the seriesfor free and you get it as soon as it comes out, then what happens if you want to change series, well then the have a simple option to switch series, this will attract lots of people and will make the network stand out! Please giffgaff implement it, I know I will use this, coz damm I want that nexus 6 so hard!
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With the huge amount of advertising that Black Friday as enjoyed this year, how about giffgaff start planning for a 2015 Black Friday campaign.


An extra 10% allowance on goodybags purchased / queued during the Black Friday weekend

The Black Friday deals could include an extra 10% airtime credit on new money top ups.

An extra 10% Payback on new sim referral activations.

An extra 20% for any Payback Points converted to Airtime Credit in the December window.


The above are just some ideas and fortunately as giffgaff don't have any stores, there won't be any fighting as a result.


Anyway, welcome your thoughts on this idea - could be a good advertising opportunity

Seasonal Goodybag

Status: New Idea
by pbaumann on ‎21-11-2014 17:53
I think that Holiday Goodybags would be great as everyone uses more free data and calls at Summer, Christmas and New Years.

tailored goodybags

Status: New Idea
by presty101 on ‎21-11-2014 08:09
Could giffgaff please think about the option of members being able to tailor goody bags for people like me who only use 50 mins of a 500 min unlimited net goody bag

Say when a user has the option to top up via a goody bag set a price for unlimited texts and Internet the have the option to add for example

Unlimited net and txts would be set at £12
The have the option to add
50 mins for £2
100 mins for £2.50
200 mins for £3
300 mins for £3.50

I do use unlimited data and txts but not allot of minutes

Please think and vote on my idea this could bring more customers in if you could tailor bags as allot of people still pay for things they don't use via contracts and other networks
You guys set out to be different but are slowly becoming mainstream as you say let the members run the network"so to speak"

I would like it if you sold an internet dongle to connect via a data gigabag sim so that we can use our laptops in non wifi zones. I know little about these I'm afraid, so would probably just buy the one that GG sold! Maybe a 3G and a 4G model?

text goody bag top up

Status: New Idea
by lkenny82 on ‎20-11-2014 22:57
Hi, wouldn't it be a great idea to text your top up. My grand parents dont use computers and dont have WiFi. They cant text and use a mobile but 'don't do internet'. They would have to buy a top up and were unable to buy a goody bag as they don't know much about email or the web. They would really benefit from the ease of a text and as Giffgaff such a great offer you could attract the older generation without the fear of technology and the world wide web in there way, not everybody has WiFi at home alot of people are without we take it for granted but it would make the network alot more accessible to others.
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match Vodafone Euro Traveller

Status: New Idea
by avish on ‎19-11-2014 12:03
Vodafone EuroTraveller
Take your UK minutes, texts and data abroad for just £3 extra a day.

We have all been stung when abroad and in need of map data, phone calls and texts. This then leaves a bitter taste. This Vodafone offer is spot on and had me thinking of moving for my holiday costs alone.

Hi everyone

Would you agree we need some videos to help Giffgaff Community issues. Do we have a single platform i.e. a youtube channel or other social media websites etc to share most common issues in Giffgaff community like Tips & Guides or Help & Support. I have checked the giffgaff channel on youtube not much there.

Can we make a thread and add members videos that were made to help the community so they can be collected under a single channel,
Eg a video made by a member like this Shouldn't this be added to Giffgaff youtube channel. Please add links here if you have more related videos

This would help Giffgaff in Market appeal too as to me this video helped a lot. Hope this Idea is taken overboard by GifGaff.:smileyhappy:


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