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Animal charity for payback

Status: New Idea
by ritakiraly on ‎25-11-2014 15:39

I think it would be nice if the options we can choose from to donate the payback to included an animal charity organisation, eg. RSPCA. I am sure all the listed charities are doing a great work, but I am also sure that I am not alone in thinking that animals need tha same amount if not more help that we can give...

thank you for considering


Giffgaff user name advise to new members

Status: New Idea
by jaives on ‎08-11-2014 10:01
When I joined giffgaff I went for a name that's easy to remember my own name like many others now I regret this but know you cannot change it because of the lithium software. Wouldn't it be a idea to tell new people this. So they don't make the same mistake. All it would need it a prompt or a sentence when you start filling it in telling you that you cannot change your username. This name is your community name and every one in the forum will use this name. When I joined I was joining a network and knew nothing of the real giffgaff.

4g gigabags

Status: New Idea
by ben199814 on ‎13-11-2014 20:04

4g was officially released yesterday and this meant 4g goodybags were also released.


One question I have noticed a lot on the forums is a request for 4g gigabags. It seems wasteful to buy a goodybag and only use the data.


My idea is to add a 4g gigabag section and keep the existing gigabag section for 3g gigabags.


The prices would have to be decided by giffgaff and the community as this idea is just about having the option for a 4g gigabag.


It would look something like this:




giffgaff community

Status: New Idea
by scooplnr1990 on ‎22-11-2014 15:42
Giffgaff should have a feature that allows you to discuss issues with other Giffgaff user's from your community after all every issue is the same for ever location: ) thanks for reading

Be able to make custon goodybags

Status: New Idea
by tjonesii on ‎26-10-2014 13:55

I think that it would be a good idea for people to be able to make their own, personalised, goodybags in order to reduce the number of left over minutes, data etc at the end of the month. This could work using a "drag and drop" method where each of the different components that you add to your goodybag, increase the price by a different amount.

To begin with you could just be able to chose between each of the sections of the current goodybags and so create a goodybag that looks like this by selecting different components from the £10 and £12:


  • 200 UK minutes
  • Unlimited UK texts
  • 3 GB Internet
  • Free to giffgaff numbers

User made giffgaff advert

Status: New Idea
by stephenmiller on ‎08-11-2014 21:01

There have been a couple of attempts at making giffgaf videos, all revolving around talking heads reading a script spliced together. I have a different concept.


One reccuring theme of giffgaff is that members come from all walks of life; places like the top of Scotland to the most densely populated cities. From industrial, scientific, artistic and all other sorts of backgrounds and I finally figured out a way to showcase that diversity in an appealing and interesting way, through user submitted time lapse videos.


For the uninitiated here is a time lapse.


A Love Letter to Moab - Timelapse from Ron Risman on Vimeo.


The concept goes like this. Over a period of time encourage members to shoot time lapse video of anything that they want. Could be their home life, a cityscape, scenic / sky.or crowds moving through a city centre. This will be the basis of showing the lives, locations and experiences of the diverse userbase. Each scene may be accompanied by a caption showing the user and event or location + any specific details.


Time lapse can be as simple or as complicated as you want to make it and the staff should have a try beforehand and share best practices as well as make resources (like ways to get HD video to giffgaff) available as well as some tutorials and app suggestions. Mobile phone cameras make it easy to record any kind of media so that's a no-brainer.


The cost will be in time predominately as staff should ideally evaluate time lapse solutions and apps that deliver the best results. Getting video to giffgaff can be done in a number of ways, there's Dropbox and but just a postal address to send a DVD to can be a lot less hassle.


The benefit and end result will be a unique snapshot of both UK life and the diverse giffgaff userbase; utilising the crowd and the widespread availability of technology to share the workload and making an unpredictable and unexpected viewing experience. Or at least I think so :smileyhappy:


4g coverage update thread

Status: New Idea
by xavtia on ‎04-11-2014 17:19

As there is little information available from giffgaff or 02 as to when4g can be expected in  towns,  we're just expected to keep checking the coverage checker to see if it has become available.


My idea is that a thread is set up that is updated as soon a town receives 4g to allow members to just read down a list of towns where 4g is available as this would be much easier than having to keep checking locations. Ideally this thread would be a sticky thread so that it is easily accessible for people looking for information on 4g coverage in their area.

A considerable amount of users post messages about 'when will a specific mobile phone will be back in stock!' What about giffgaff actually incorporating a message either informing of a expected date of arrival or that giffgaff have a current order processing and the member needs to keep checking 'here' for an update!


'here' as in the order page - some idiot member will say on this actual idea!


This way a great number of messages in support will NOT be listed as members can not answer this type of question and agents would also not have to answer either!




Roll over of unused minutes and data

Status: New Idea
by maggie333 on ‎20-10-2014 16:12

I would like GiffGaff to consider any unused minutes and data to be carried onto the next month (obviously you would need to top up without a break to benefit from this). Last month I didn't use my data allowance, and this month I am almost through the 1GB.

Im fed up of the price of unlimited web access increasing again. Dont get me wrong it is somewhat cheaper than the rest but now i will have to fork out more for this service.

I initially joined giff gaff due to unlimited web which was £10 a month, then it went to £12, now it is 3gig for £12 a month sweetened with 500 mins talk. I rarely used the talk time so this is pointless. i would love giff gaff to have a text and unlimited web goodybag. i may seek another provider now.





As can be seen on this analysis:


Giffgaff has security, but it is not all that it should be. It could be as simple as changing a few settings and making a new certificate with current standards. I highly recommend this be done asap, especially with all the exploits and whatnot going around.


International Roaming Goody Bags

Status: New Idea
by 0450 on ‎08-10-2014 13:34

At last twice a year I find myself in the United States. I've experimented with buying disposable SIMs and the like but realistically, if I'm making a call I'll use an OTT service through a WiFi connection. Outgoing calls on my mobile are minimal so really the service is needed for incoming calls.


With my last provider, typically my bill increased by £60 to £80 for months containing a visit to the US. These tend to be business trips and tend to last 5 to 6 days.


As things stand at the moment and given Giffgaff's international (non-EU) roaming rates, my Giffgaff SIM will be in a drawer somewhere for the duration of the trip.


That's reasonable income that Giffgaff is leaving on the table.


Giffgaff should offer international Goody Bags. These can be country specific. Also, they can have a shorter life than traditional Goody Bags.


While cost saving would be good, one of the principle aims here would be to "cap" spending while abroad -- so it'd be really neat if roaming was automatically disabled once the international Goody Bag had been consumed.


I'd happily buy a £50 US Goody Bag for my next trip in a couple of weeks time.


Just because I want to be in control of my spending on my mobile phone doesn't mean that I wont spend.


Giffgaff, broaden your offering.


Thanks for listening.



For users such as me that carry an iphone and ipad or maybe even more such as an ipod etc. It really pains me that I have to use separate numbers for each device or turn on the personal hotspot function anytime I want something. It'll really be helpful to have multiple sims of the same number using the same data allowance. This is because the ios 8 function of continuity can be exploited to its fullest potential.

Stop data usage automatically

Status: New Idea
by methusan on ‎24-10-2014 21:01

So giffaff should implement an opt in service that automatically blocks data usage once your limit is up. This stops people receiving unexpected reductions in credit and some other providers have implemented this idea already. 


carry un used minutes and data

Status: New Idea
by lewey1203 on ‎18-11-2014 17:16
Even if you just allow the previous month carried over to the next month etc... I have 199 mins remaining this month but probably will bust next month because of theblife style i live this generally happens.

Free MMS giffgaff to giffgaff

Status: New Idea
by littlemisszoe on ‎13-11-2014 10:09



I noticed the other day, while my dad( on giffgaff) is on holiday (in the UK) that I cannot send him MMS messages. I have an active goodybag but I am not prepared to top up an additional £10 airtime credit to send him 1 photo.

He does not have internet so cannot use Facebook or Whatsapp.


Therefore, I think it should be free to send MMS messages between other giffgaff members.  


£5 goodybag

Status: New Idea
by saarahibrahim on ‎06-10-2014 21:28

Hey guys


I usually buy the £5 goodybag, but been having to buy the £7.50 goodybag because I've been using my phone a lot more and it's annoying because when I have the £5 goodybag, I really have to watch my mobile data. I think that for £5 20 MB is not sufficient and it should be slightly more, because think about it you get 250 MB for £7.50 AND unlimited texts AND 200 minutes, whereas with the £5 goodybag you get 60 minutes, 200 texts and 20MB, its not really balanced well is it? I think the £5 goodybag should offer somewhat 50-100 MB of data


What do you guys think?


4G and 3G confirmation box

Status: New Idea
by arontaylor ‎17-11-2014 18:59 - edited ‎17-11-2014 19:02



Just a quick idea..


It's come to my attention that many people are accidentally buying a 4G goodybag when wanting a normal 3G goodybag. Obviously this could be fixed if the people gave more attention as to what there doing and checking everything over before checking out but alot of people don't seem to be doing that.


I was thinking maybe giffgaff should have a confirmation popup box when people attempt to buy a 4G goodybag confirming its a 4G goodybag they want and not a 3G one.


Many people are mistakenly buying a 4G goodybag when wanting to buy a 3G goodybag and think a confirmation box would be handy with a WARNING message of some sort.


giffgaff to sell dual sim phones

Status: New Idea
by 1hale on ‎04-11-2014 11:11
What with the surge in customer complaints about data speeds and the like why don't giffgaff import and sell dual we phones?

Not just for data problems but also for when going abroad frequently you can then keep your giffgaff sim for calls from UK and use slot two with a foreign sim for data and cheap calls.

Also if you do have a contract sim and a giffgaff sim bingo in same phone.

If you have a work phone and a personal phone bingo both in one phone.

If you frequently travel to parts of UK without giffgaff coverage have a second sim with coverage in same phone.

Well what you think?

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