Hi

On the full desktop site, when you give a post kudos, the kudos button changes colour and gives a little tick symbol.
This means that people who are colour blind can see if they have given a post kudos or not.

However this is currently not the case on the mobile site. At the moment, it changes from black to grey.

Approximately 8% men and 0.5% women are affected by red-green colour blindness.

My idea is that we add a tick to the kudos button on the mobile site. This would help to make the mobile more accessible, as well making it more obvious to all members where they have awarded kudos.

I would imagine this is relatively easy to implement? But I may be wrong.

Thanks

Here's an idea  for gg towers  ,

 

 When changes are " in the pipeline " ( or planned already ) why not have a " work in progress " section , where all imminent and planned changes / upgrades could be listed ( possibly in order of implementation expectancy ) , and updated as they progressed through the system , 

That way everyone would be " in the picture " and know what was going to change and perhaps more importantly WHEN ( not a hard and fast time , but an indication ) the changes were scheduled to take place ,

This would help to avoid a lot of frustration , and would also have the added benefit of people feeling that they were " kept in the loop " .

I understand giffgaff have a lot going on with 4G at the moment but I thought perhaps in a few months if this idea could me made possible. Basically I have seen all the ranks that members can achieve as part of the giffgaff community and have thought why not reward them a bit more? People are clearly doing quite a lot out if their own time to help others and improve giffgaff so why not have exclusive goodybags for certain ranks like every 5 ranks?

I was just searching to see if an idea had been proposed before and noticed that without opening up each result you cannot tell what status the idea is:

 

Example:  Have REAL LIVE customer service by om2 in Submit: Great giffgaff Ideas

 

My idea therefore is to have the status appear as well i.e. new idea, under consideration, etc.  I can see this being useful for merging ideas and also to support similar ideas that are already proposed.

 

If you agree, please give your support.

 

Many thanks

Many of us have now taken part in the very successful and fun approved helpers quiz.

 

I like a lot of people take the quizes when I have time. This means it can be months before getting a badge and moving on to the next level.

 

After a few months I have forgotten which quiz I have taken.

 

My idea is simple:

 

Implement an approved helper tick next to the quiz you have completed.

 

For example

 

 

To this

 

Giffgaff have introduced limited deals on some goodybags - where minutes are doubled in perpetuity as long as you are a customer before a certain date. The 4G roll out looks set to continue this trend with certain products available only for early adopters...

 

Personally I don't much like the idea of a 2-tier giffgaff products range - I can see it being the cause of resentment amongst new customers in the future and a potential negative for recruitment of new giffgaffers.

 

My suggestion is:

 

Allow new customers to also be entitled to buy those products after they have paid a certain total amount into their account.

 

The amount could perhaps be £30 or £50 or whatever is deemed suitable. There could also be a minimum period of say 3 months if this was considered necessary.

 

This means that loyalty and custom is still rewarded but also new customers still can potentially attain the same product availability after they have shown commitment to gg as a customer.

 

What do you think?

The dedicated 4G page is great but the coverage checker only shows what is available now with no timeframe for when areas are likley to be updated.

 

1) I would like to see a 4G roll out by area plan with timeframe to get some view of when areas may get 4G coverage.

 

It seems that it is mainly London now but how long will it be before other areas get 4G? Is it months or years?

 

2) It would be nice if the coverage checker showed the recency of the coverage in a separate view so we could see it growing.

 

3) Also it would be nice to see a UK wide view rather than having to pan around at a quite zoomed in level (it says zoom in to see that layer).

I like the iPhone app 'My Giffgaff', but for one pretty major flaw. When first started up, it appears to virtually always display goody bag status information that was updated the last time you ran it. This can be and is very misleading. Especially so to folks who have not yet realised how it works.

Most folks would expect that when it immediately shows remaining minutes, texts and data values that these would be absolutely correct AS OF NOW! Yet they can be a bus ride away from being accurate. This can lead one to think there are loads of minutes etc left, yet in reality they may be all nearly used up!

To correct for this, one has to remember to manually refresh the data by pulling screen downwards and letting go, sometimes several times, before it finally indicates the true status as of now. There is no indication on the screen telling you whether this data is incorrect (historic) or today's correct data! My suggestions are as follows....

1. Modify the app so it never shows any goody bag usage status that was obtained from the previous time the app was run. Better to show no data at all next to the bag graphic, rather than showing old, misleading and seriously wrong data (possibly from a week or more ago!). Leave the goody bag usage lines blank until new data has been received.

2. Do whatever is needed to the system to ensure that the app gets the data refreshed automatically, and quickly upon starting the app. If this refresh fails, for any reason, it should auto repeat the refresh until it gets it right.

3. Maybe the word 'loading' or similar could appear on the minutes, texts and data lines whilst the app is downloading the current status data?

Comments on the idea detail welcome. Please kudos the idea (click the orange arrow upper left) if you agree even loosely with the suggestion. Something certainly needs doing urgently. The more kudos the idea gets, the more attention GG folks will give it and hopefully get it implemented.

Thank you.

Peter.

Should sell dongles and mifi for people that like to travel places (3G 4G dongles) and people like prefer wireless internet instead of (DSL OR CABLE)

This is a problem I faced last month and thought may need addressing. 

 

Basically when you change your profile badge theme, it is impossible to go back to the original theme! Also if you change the theme when you have approved helpers badges, you cant go back to showing your Helpers Badge ... The only way to do this is to earn the next badge and if you have hit a point where you have done all of them or all those you can do, you are a bit stuck!

 

I changed mine a while ago and was unhappy with it but could not find a way to go back to the normal one, so I simply had to untick the 'display your profile badge on your posts' box. But by doing this I could not display my kudos number, best answers or my helpers badge. 

 

 

 

So my idea is simple. Is it possible to have few more theme options added so you can set it back to the orginal theme or to your helpers badge more easily. 

 

Thanks for taking the time to read this and I understand this probably is not an issue that most people encounter but I do believe it is a flaw in the website and needs to be addressed at some point

 

Thank you from 'kung fu master' AlicePowell 

 

ps.
If ive missed a trick and there is actually a way to do this please tell me, otherwise I just look a bit silly

Hey there! I'm new here and thought of something I'd like to put across in hopes to benefit the community!

 

As we see all these security risks increasing, whether it be the NSA spying on us again or even new malware/viruses targetting us. I think it'd be great if giffgaff adopted an 'authenticator'.

What I mean by this is, is an app giving us a number that changes every so often or when we used the previous code or even a text for everytime we log in. This code is requested by giffgaff upon logging in to your account. What this does is that it gives it that extra layer of security incase your username and password is just not enough! (keyloggers I'm looking at you!). 

I believe this would be quite useful as we have very important and sensitive information attached to our accounts such as our personal phone numbers and even ways to manage our loan repayments for phones (if you've opted to pay upfront then a monthly payment, to buy a phone from giffgaff).

This may be ambitious but you know we get payback through helping people in forums, why not extend it to Facebook.

I think that everyone should be enabled into 4G without getting any special phones, SIM Cards, etc. It would be a great idea because it will grow giffgaff more and more. I hope you all agree?

A 2 month £5 Goodybag is not going to work, therefore, I propose having a £2.50 Goodybag instead!

Of course, everything will be cut down to half, or even less than half. 

I would suggest something along the lines of :
20+extra UK minutes

100 UK Text
(0-20MB) Internet
And of course the wonderful free Giffgaff to Giffgaff calls.

This is for people who seldom use phones, but only at times of emergency calls, especially to friends who are still not on Giffgaff Although a £5 Goodybag is ideal, but I never seemed to have my minutes and texts used more than even half. 

 

You might suggest topping up phones with credit, but the thing is, I dont like having my phones with credit, because, firstly, I drains a lot of credit, especially during calling. And once, with a more than £5 credit, by accident had my mobile data turned on, all of them are gone without me knowing! 

I would like to have a Goodybag, which is stable and even if I had accidentally had the mobile data on, I would not be able to use them due to insufficient credits. 

Hope you like this Idea! Kudos to support please

While Nokia are not aiming these devices at the European market they have one key feature, they are dual SIM.

 

This would let giffgaff users either keep their old SIM for incoming calls (assuming it is PAYG) for a while (or have a work and personal number) or use a second SIM while roaming.

 

See http://www.bbc.co.uk/news/technology-26320552 for more info on the Nokia X series phones.

Hey Guys,

I think giffgaff should introduce a goodybag with unlimited data, minutes and texts and data tethering should still be allowed in that.

Hello,

 

Some members here have avatars hosted off-site that are 1.6MB in size. The reason for them being so large is because they're using full resolution images for something that is displayed in a space smaller than a match box.

 

I suggest that a file size limit is enforced to ensure those with slow connections aren't having their page loads slowed down by massive images. At the moment there is a member that has their avatar on the front page for one of the forums because they're on the kudos leaderboard, meaning that very popular page is slowed down for every visitor.

 

Thanks 

My idea is simple.

 

When someone clicks to give a kudos change the colour so that it is easier to remember where you have given kudos.

 

Reasons why this can be useful:

 

-Helpful to distingish between useful posts.

-Can act as a bookmark so that with one glance you know which articles you like on the blogs and news.

-In the approved helpers quiz, can be useful to remember which quizes you have taken.

 

Currently, when you kudos a post, the only thing it changes is by giving a new tick. I think its not as easy to see as if you have a colour change.

 

For example:

 

  when clicked

 

And  in the blog section

 

 

to

 

I think that giffgaff should improve their website by having a seperate sections of the quizzes which are in the Knowledge Base. For now, they are all in a thread and therefore they ar every hard to find.