I think it would be nice if we could order a GoodyBag or apply credit via text
I'll explain scenario, today i wanted the £5/month GoodyBag but really did not want to log on to my laptop [cos its sooo slow], so could have just texted "£5 Goodybag" to a GG phone number, [if your credit card details are saved online] they then in a text back ask me to confirm what i am buying and then apply the respective goodybag/credit to my account. Then if i wanted credit i could have texted "£5 credit".
Just an idea, leave your comments or if you like it Kudos the idea
please note: i added the "apply credit" idea from the response from 'geekonthepc'. So many thanks to him/her
It is felt that this is a highly complex Idea to implement, from both a technology viewpoint and also getting the experience right for members. For example, would we allow management of queueing and recurring goodybags via this method, and how would it work if we did? While we're not opposed to the Idea, we're hesitant to begin work on it without first fully understanding the reasons the community wants it and the full extent of the technological implementation (including how it will mesh with existing systems). This will allow us to confirm whether the benefits of developing this Idea will outweigh the costs and time involved with getting it right. We would therefore like to start a discussion on this idea in the Contribute in the near future and get as much community feedback and discussion on the idea as we can.
I'm bumping this idea as we are now likely to see members topping up, but inadvertently losing credit due to background data transactions before they get a chance to convert it to a goodybag.
This has already been seen to happen with iPhones and Facetime, and now with data charging gone live, almost any background task that is live could eat into a fresh £10/£15/£20 etc top-up leaving someone short by pennies.
A process needs to be in place to perform both the topup and convert to goodybag in one motion to minimise the chance of credit being lost, member frustration rising, and agents having to perform 1p/2p refunds to resolve the issue.
Kudos to darren, i agree there. I wish i could buy one out of my airtime from 43430 and alot of people whom i know are moving to GG i am going to have to do it myself because a few of them dont have internet and in a couple of cases, the phones have no WAP capability.
I think by text or from your mobile on the top up number, like on O2 you can choose your tarriff and bolt ons through the top up number.
Its rare that someone would top up and not buy a goodybag, so at the minute they can top up via their mobile phone but then need to go to a computer to buy a goodybag before they use their credit.
What's your definition of soon Vincent? Obviously not the same as mine as this is a year old thread and still you can't do it!!! Old people are scared of the internet and can't really see what they're doing on a mobile device. Not to mention people without internet access. We need this feature asap
You must be a registered user to add a comment here. If you've already registered, please log in. If you haven't registered yet, please register and log in.
I wish i could buy one out of my airtime from 43430 and alot of people whom i know are moving to GG i am going to have to do it myself because a few of them dont have internet and in a couple of cases, the phones have no WAP capability.
