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Order a GoodyBag and apply credit via text

Status: Under Consideration
by aks782 ‎16-04-2010 20:35 - edited ‎21-04-2010 18:45

I think it would be nice if we could order a GoodyBag or apply credit via text

 

I'll explain scenario, today i wanted the £5/month GoodyBag but really did not want to log on to my laptop [cos its sooo slow], so could have just texted "£5 Goodybag" to a GG phone number, [if your credit card details are saved online] they then in a text back ask me to confirm what i am buying and then apply the respective goodybag/credit to my account. Then if i wanted credit i could have texted "£5 credit".

 

Just an idea, leave your comments or if you like it Kudos the idea

 

 

please note: i added the "apply credit" idea  from the response from 'geekonthepc'. So many thanks to him/her

Status: Under Consideration
This, as well as a few other interactions via text are on the radar of Member Experience for 2014. There needs to be a few more discussions and prioritisation sessions to figure out which projects make the top of the pile, but this Idea is a contender. We'll let you know if it makes the cut in its current form.
Comments
by jfurniss on ‎21-10-2013 10:06

I think this is a good idea, especially if you don't have access to the internet at home or your access is intermittent.

by nate37 on ‎30-10-2013 16:32

Didn't you read the post by endorphin on your thread in contribute that said this idea was a duplicate!

 

http://community.giffgaff.com/t5/Contribute-Innovation-Promotion/Choosing-Your-Goodybag-Over-The-Pho...

by mattsmith100 on ‎30-10-2013 17:45

It's free to go on giffgaff.com/topup, so it uses no data, so problem resolved! :smileyhappy:

by bettylalik on ‎21-11-2013 18:58

That's actually quite good to know that going online to giffgaff.com is free 

by immyz_bargins on ‎02-12-2013 01:39
Hi guys i only just got use working giffgaff website on my ipad lol im getting to old!!<br>Right my idea was when you top up you have activate or purchase your goodyback via the websiteb only so i dont know or think there is anyway of doing this besides going on the website stop me if im wrong<br>So my idea was can we not get somthing together where we top up on our mobile phone and at the same time we can purchase/choose our goodback.????<br>The reason i ask this because some people cant use pc/ ipads/laptop or some people have not got a laptop or pc to activate goodback or some people are really old like me and cant use anything<br>Anyways giffgaff thort id put an idea up<br>Hope you guys can doing somthing<br>Cheers<br>
by mattsmith100 on ‎09-12-2013 11:26

I don't think it would work at all for gigabags, as most gigabag users use a laptop or a tablet, which don't have text messaging features. It could work for goodybags, but as blackfive460 says, it would be very complicated for giffgaff to implement. Remember than the topup pages on the giffgaff website are free to use (do not cost data) so if you have a browser on your phone, then it's free to do anyway :smileyhappy:

by slozier on ‎27-12-2013 22:31

I don't have quite enough time to read all the comments, but I'll put in what I want from it.

Basically, I wind up without internet at times, which makes topping up my phone really complicated. So I'd like to be able to add airtime credit of whatever amounts, and goodybags. I don't have any need to interface with recurring goodybags or auto top-ups - I can deal with that on my computer. 

A) At the most basic level, using credit on our account to buy either 1) The same goodybag as the last one we purchased or 2) Any goodybag would be helpful.

B) Next most helpful would be to be able to add credit to our account.

C) Those two things together theoretically do everything I want, but the idea of being able to send the payment I add straight to a goody bag in one step is also cool if its easy after the other two exist. 

by ma2013 on ‎04-01-2014 10:10
Has this idea been implemented for Goodybags yet?
by shortylumber on ‎04-01-2014 11:28
@ma2013 - i dont think so
by zohad on ‎05-01-2014 00:19
Supported.
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