Submit: Great giffgaff Ideas

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oslingsby

404 Error Change

Status: Not For Us
by oslingsby virtuoso on ‎15-03-2012 18:02

Replying to agent messages is still directing to a 404 not found error page.

 

We are told giffgaff are fixing this but until they have fixed this I have a idea to clarify this to customers who dont know about the issue and should be very simple to implement.

 

Solution:

 

Have giffgaff customise the 404 error page to a simple, thanks for your reply well get back to you... message

 

Customising the error pages is very simple to do and can be done in seconds by someone who has root access to the servers.

 

Kudos the idea if you agree and giffgaff may look at it.

 

Status: Not For Us
A great idea, however, we intend to fully resolve the agent link/message issue in one of our imminent web-site updates :smileyhappy:
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