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Simple Fix to Abolish iPhone Streaming Problems

Status: Idea Vault
by wman2 ‎15-03-2012 22:35 - edited ‎21-06-2012 22:09

A guide to fix this problem is detailed here: http://j.mp/iphonestreamingguide

 

Problem

 

When a new giffgaff SIM is put in an iPhone, a text is automatically sent to that phone with the internet settings for iPhone. The same text is sent if you text SETTINGS to 2020 on an iPhone. This text links you to a configuration profile that sets up your iPhone for giffgaff internet. However, the profile linked to in the text is Unsigned, meaning that some apps such as YouTube, SkyGo, Veetle etc may well not work because they can't connect to the profile. The problem has also been noted in Whatsapp.

 

Solution

 

Change the link provided in the text to a link to a Signed internet configuration profile. This will abolish (hopefully) the streaming problems and as a bonus, the settings are more likely to stick when updating the phone if it is a signed profile. I have uploaded an example signed profile to my DropBox (courtesy of UnlockIT) which could be used in the text instead: http://db.tt/OZtY9gHQ

 

Implementation

 

This idea should be easy to implement. All that needs to be done is for giffgaff to change the standard settings text for iPhones to include a link to a signed profile like my example above and that's it!

 

 

 

Please give kudos if you think this is a good idea - it will help it to be considered by giffgaff.


Thanks :smileyhappy:

Status: Idea Vault
This is a very tricky one for us to do, 2020 would have to identify that the phone sending the text is an iphone and send the custom text with the config file. It might be possible but in the interest of keeping everything in one place I'm going to mark this as a duplicate of this http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/Send-settings-specific-to-the-users-han... because this would come under that idea too
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