Help in other languages

[#1]

Seen as we have Giffgaff members who cannot speak English, But need help in their own dialect. And from what we did last night.

See these two threads:

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/I-have-no-phone-line-which-in-the-...

http://community.giffgaff.com/t5/Join-Considering-giffgaff/Power-of-the-giffgaff-community-Why-there...

I am suggesting we create a subsection in Ask the Community, with a heading stating if you speak No English..Come here for help, or something along those lines.

I am sure If we make an announcement, We will find volunteers who already help on Giffgaff can speak different languages. So why not take advantage of that.

Thanks for reading.

[#2]

http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/Technical-support-in-other-languages/id... Sorry morvin this is one of many

[#3]

good idea morvin mate its worth a try ..supported pms down so cant reply though

[#4]

It is a great idea, but it really depends on the number of bilingual people you can find.

[#5]

LOL, I was going to post this idea last night but was already in bed.  Beat me to it morvin.

I think it's a very good idea.  More business for giffgaff, and help for people who just want to talk to their loved ones without paying extortionate amounts of money as with other networks.

[#6]

Sign me up for this. I doubt there's that many people needing help in my 2nd language, but I'd be happy to help if there is.

[#7]

I give this a cautious welcome. As long as we don't build unrealistic expectations. We can't promise the same speed of response if we are relying on a handful of posters. This doesn't mean "don't do it", just "word it carefully."

[#8]

Phillip used google translator to post in Italian ( I think it was ) on fb a while ago so it can be done with that but far better to have somone who actually speaks the language as I am not sure how much I could trust a computer not to make some sort of gaffe either funny or insulting