Get Help
Hey, Welcome to the giffgaff community where you can truly get involved with the mobile network that is run by you.

As a member you can give or get help and support, share your ideas on how to continue to grow and shape the giffgaff way of doing mobile and have fun with fellow members, all whilst earning payback.

The giffgaff community is buzzing. There’s so much going on from ideas to sharing cool stuff, competitions and simply hanging out with other lovely members, there’s never a dull moment.

So, what are you waiting for? Jump in and get involved.

Login Register

Jump in.

Get involved, earn payback and feel all warm inside.

General discussion

Stop by and have a chat with your fellow members. All hobbies, passions and interests are welcome here.


Here you can get involved in all things giffgaff, from new developments to ongoing projects. Come and have your say.

The gaff

This is giffgaff’s member run newsletter. Stay up to date with the latest news and all the fun stuff our community has going on.

Comments on A New Beginning - January 2017 Creative Writing Competition

by polowoman

Share your giffgaff Achievements

by rixopod

Dictionary, My word of the day:

by aryelle

Don't Take It All Too Seriously!

by aquarius123

The forum asks. The forum answers.

by magspider

[Resolved] Issues connecting to Mobile Data - 22 Jan 2017

by alexandra_mg

what are you up to right now?

by ianbeswick

Can't receive Text from EE numbers

by jogendra1980

Feedback for new community design

by timo_t

Another Tedious Good Morning Thread

by revjonty

How we say cheers.

No good deed goes unrecognised at giffgaff


Has another member been ace and helped you out? Have they posted or shared something great? Or do you agree with an idea that another member has come up with? Then say cheers by awarding Kudos. Give it a go, it feels nice.

Best answer

If an answer has successfully helped you or other members then it can be rewarded with the Best Answer tick. This is used to save fellow members time and also give the helper a big thumbs up.


This is the giffgaff way of thanking, recognising and rewarding the great things you do for your fellow members.

We’re all in it together.

Giving back is a big part of the giffgaff community

A community run by you

giffgaff is run by you which means that you have the ability to help build and shape the way that giffgaff works. You can help shape the future of giffgaff whilst having loads of fun along the way.Say goodbye to call centres and busy shops, giffgaff’s community is a friendly place where you can help others and help make the giffgaff way of doing mobile even better.

Share the love

giffgaff is all about mutual giving, so if you recommend your friends and family to giffgaff by 31/1/17 you’ll get £10 Payback and they’ll get £5 free credit. Sharing has never felt so good. See more


You can earn payback by helping others, getting involved creatively, sharing ideas, recommending giffgaff, or just having fun on the community. It couldn’t be simpler. Payback can be claimed twice a year as cash straight to your account, giffgaff credit, or given to charity.

Latest best answers

Can I get my old number back

by kennethcairnsme

stephaniemoerkerk has a question about the Apple iPhone 6 Pre-owned

by stephaniemoerkerk

updating my goodybag plan with a bigger one mid month

by salome13

stephaniemoerkerk has a question about the Apple iPhone 6 Pre-owned

by stephaniemoerkerk

stephaniemoerkerk has a question about the Apple iPhone 6 Pre-owned

by stephaniemoerkerk

hi my sims active but ive only emergency phone calls??

by starlight66

Phone purchase help

by fekete_zsofia_88

sophia_faith has a question about the Apple iPhone 6S Plus Pre-Owned

by sophia_faith

Voicemail volume to low!

by mrchamberlain

Pay As You Go (Clarification)

by justinvvelde


Current avg. community response time

Your giffgaff community

You are what makes us... us.


Members online


Guests online

90 /s

Response time