Knowledge Base
Hello, welcome to the giffgaff community where you can get involved with the mobile network that is truly run by you.

The community is buzzing with life. As a member you can give and receive great help and support, help grow and shape the giffgaff way of doing mobile on Labs, creatively get involved in making entertaining content for all to enjoy and have lots of fun in the process - there’s never a dull moment.

So, what are you waiting for? Dive right in and get involved.

Login Register

Come and get involved.

Have a look around your new home and get to know your giffgaff family. There is lots of things for you to do to earn payback, and feel all warm inside.

General discussion

Stop by and have a chat with your fellow giffgaff members. All hobbies, passions and interests are welcome here.

Jump in

giffgaff studio

Do you enjoy creating graphics or sharing some top tips? Check out giffgaff studio to create your very own tips and guides for all sorts of things.

Get creative

The gaff

This is giffgaff’s member run newsletter. Stay up to date with the latest news, events, newcomers and all the fun stuff our community has going on.

Let's read it

Free £10 giffgaff credit offer by sms. Scam Confirmed

by jaymailsays

change the word 5 letters

by lucyelizabethhorton

Girls vs Boys!

by awais_k

Count to 50 - 2017

by squashgirl26

Words Starting With - Th

by ddmil14

Word ending with "er"

by beautifulflowers

Words Starting With - In

by ddmil14

Words Ending With - ive

by ddmil14

Wishing Giffgaff friends a wonderful day

by gwpreston

One word seven letters

by clareakrasi

How we say cheers.

No good deed goes unrecognised at giffgaff

Best answer

If an answer has helped you then it can be rewarded as Best Answer. This will save other member's time and also give the helper a big thumbs up.

Read all about it


Has a member been ace and done something great? Agree with a member's idea? Then say nice one by awarding Kudos. Give it a go, it feels nice.

Tell me how


This is the giffgaff way of thanking, recognising and rewarding the great things you do for your fellow members.

Start earning Payback

We’re all in it together.

Giving back is a big part of the giffgaff community

A community run by you

giffgaff is run by you. Fact. You lovely lot, our members, constantly help shape our future and make us a better network. Read all about your legacy here.

Share the love

Get £5 credit for every new member you bring on board. They will also get £5 bonus credit when they activate their SIM. Sharing is caring afterall.

Find out more

Hot Deals

The Hot Deals section in giffgaff money is the best place to find the greatest deals and discounts shared by our wonderful members.

Go to Hot Deals

Latest best answers

Warning notification via sms from GiffGaff "We've noticed a second phone has the same number' etc

by stevans68

No internet roaming in Germany

by osmin_og

Using my phone in Istambool

by floragjush

Top up

by yanorigin

Customer survey calls from Qudrangle on behalf of giffgaff

by lowet

Freezing my Number - Is that possible?

by likerui

Second sim

by geriskeens

Top up

by brayan20

Some but not all calls bouncing to my voicemail.

by simonjkeogh

Extra data

by pjnutt


Typical response time

Your giffgaff community

You are what makes us... us.


Members online


Guests online

90 /s

Response time