Get Help
Community
Hey, Welcome to the giffgaff community where you can truly get involved with the mobile network that is run by you.

As a member you can give or get help and support, share your ideas on how to continue to grow and shape the giffgaff way of doing mobile and have fun with fellow members, all whilst earning payback.

The giffgaff community is buzzing. There’s so much going on from ideas to sharing cool stuff, competitions and simply hanging out with other lovely members, there’s never a dull moment.

So, what are you waiting for? Jump in and get involved.

Login Register

Jump in.

Get involved, earn payback and feel all warm inside.

General discussion

Stop by and have a chat with your fellow members. All hobbies, passions and interests are welcome here.

Contribute

Here you can get involved in all things giffgaff, from new developments to ongoing projects. Come and have your say.

The gaff

This is giffgaff’s member run magazine. Stay up to date with the latest news and all the fun stuff our community has going on.

Depression.........

by staciesnowden

Wonderful Lunches And Dinners

by clinteastwood43

Share your giffgaff Achievements

by rixopod

Hi All I'm New

by saratown

Credit/Debit card Issues

by bertiebat

What Does Christmas Mean In Our Time?

by aquarius123

welcome my bestie

by jason1973tess

Think you've found an unreported service issue?

by timo_t

what are you up to right now?

by ianbeswick

My Favorite Recipes

by ianbeswick

How we say cheers.

No good deed goes unrecognised at giffgaff

Kudos

Has another member been ace and helped you out? Have they posted or shared something great? Or do you agree with an idea that another member has come up with? Then say cheers by awarding Kudos. Give it a go, it feels nice.

Best answer

If an answer has successfully helped you or other members then it can be rewarded with the Best Answer tick. This is used to save fellow members time and also give the helper a big thumbs up.

Payback

This is the giffgaff way of thanking, recognising and rewarding the great things you do for your fellow members.

We’re all in it together.

Giving back is a big part of the giffgaff community

A community run by you

giffgaff is run by you which means that you have the ability to help build and shape the way that giffgaff works. You can help shape the future of giffgaff whilst having loads of fun along the way.Say goodbye to call centres and busy shops, giffgaff’s community is a friendly place where you can help others and help make the giffgaff way of doing mobile even better.

Share the love

giffgaff is all about mutual giving, so if you recommend your friends and family to giffgaff then you both get £5 free credit. Sharing has never felt so good.

Payback

You can earn payback by helping others, getting involved creatively, sharing ideas, recommending giffgaff, or just having fun on the community. It couldn’t be simpler. Payback can be claimed twice a year as cash straight to your account, giffgaff credit, or given to charity.

Latest best answers

Galaxy S7 updates

by justinjust

do i have to use a giffgaff sim card to use the phone i will purchase?

by riggerzz01

My Account Seems to be Corrupted

by timparlett

Balance Notifications with Unlimited SMS?

by cim

Lost my phone!

by seasiderrx8

lancasterross has a question about the iPhone 5s

by lancasterross

WARNING . . . WEBSITE DOWN FOR APPROX 2 HOURS TONIGHT

by jondav14

Phone Repair question

by alex12_shaw

Sim Activation

by naveenmahil

How long to arrive and sim card

by redwolf10271

90secs

Current avg. community response time

Your giffgaff community

You are what makes us... us.

6238

Members online

4452

Guests online

90 /s

Response time