Knowledge Base
Hello, welcome to the giffgaff community where you can get involved with the mobile network that is truly run by you.

The community is buzzing with life. As a member you can give and receive great help and support, help grow and shape the giffgaff way of doing mobile on Labs, creatively get involved in making entertaining content for all to enjoy and have lots of fun in the process - there’s never a dull moment.

So, what are you waiting for? Dive right in and get involved.

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Come and get involved.

Have a look around your new home and get to know your giffgaff family. There is lots of things for you to do to earn payback, and feel all warm inside.

General discussion

Stop by and have a chat with your fellow giffgaff members. All hobbies, passions and interests are welcome here.

Jump in

giffgaff studio

Do you enjoy creating graphics or sharing some top tips? Check out giffgaff studio to create your very own tips and guides for all sorts of things.

Get creative

The gaff

This is giffgaff’s member run newsletter. Stay up to date with the latest news, events, newcomers and all the fun stuff our community has going on.

Let's read it

Did someone say "more data on the £10, £12 and £15 goodybags"?

by apatz

Foodie Fans Thread

by kayden16

The Man Song and other funny videos :)

by dtuxcomp

Am new here

by janet21830

Count to 50 - 2019

by squashgirl26

A change coming to goodybags in May 2019

by dc_caton78


by claw

Girls vs Boys!

by awais_k

Change the word

by kal91113

Wishing Giffgaff Friends a Wonderful Day

by gwpreston

How we say cheers.

No good deed goes unrecognised at giffgaff

Best answer

If an answer has helped you then it can be rewarded as Best Answer. This will save other member's time and also give the helper a big thumbs up.

Read all about it


Has a member been ace and done something great? Agree with a member's idea? Then say nice one by awarding Kudos. Give it a go, it feels nice.

Tell me how


This is the giffgaff way of thanking, recognising and rewarding the great things you do for your fellow members.

Start earning Payback

We’re all in it together.

Giving back is a big part of the giffgaff community

A community run by you

giffgaff is run by you. Fact. You lovely lot, our members, constantly help shape our future and make us a better network. Read all about your legacy here.

Share the love

Get £5 credit for every new member you bring on board. They will also get £5 bonus credit when they activate their SIM. Sharing is caring afterall.

Find out more

Hot Deals

The Hot Deals section in giffgaff money is the best place to find the greatest deals and discounts shared by our wonderful members.

Go to Hot Deals

Latest best answers


by plock70

My issues continue.

by daveylow

Mobile Internet does not work abroad. help me please

by leonid1704


by martybob

Phone will not call in out/no texts etc and saying no active goodbag...

by wolfleigh

my family are going to san diego for three weeks can i use my giff gaff phone, mainly as a sat nav,

by stephenince

OVer 24 hrs since activated still not working

by annascott1416

Sim swap

by ameli17735

Help about a text service.

by luke198830

How do i change my day limit for paying by phone

by khloelouiselowery


Typical response time

Your giffgaff community

You are what makes us... us.


Members online


Guests online

90 /s

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