There are many different ways to contribute to giffgaff's community, for more information or ideas on how you can help, please look here.
For any of these activities it's harder to attribute a specific amount of points and we were also worried about encouraging behaviour that might ruin the forum for others, like posting thousands of irrelevant or meaningless posts. We also recognise that there are dozens of ways forum users can help each other and contribute to the future of the company with ideas and suggestions.
So for those reasons we decided not to base points on a formula like: 'x contribution == y points'. Instead we look at the overall quality of community contribution, taking many things into consideration. So it is not the quantity it is the quality that counts.
Based on our assessment of how much quality assistance you have given we then place each member into a band, and every member in that band gets the same number of points. The bands from September 2012 onwards are:
•Band 1 - 3000 points - £30.00
•Band 2 - 2000 points - £20.00
•Band 3 - 1000 points - £10.00
•Band 4 - 100 points - £1.00
•Band 5 - 10 points - £0.10