Sim not working having been ok for 2 months

marcusx19

Hi community, Having been with giffgaff for a couple of months with no problem I removed and replaced my giffgaff sim and now it doesn't work! the phone starts up ok but it doesn't register the sim, anyone know why this may be, I have taken it out and tried it several time but no joy. If I go to select a network Giffgaff doesn't appear in the choices. Please help if you can. Thanks, Marcus

dik

@marcusx19 wrote:
Hi community, Having been with giffgaff for a couple of months with no problem I removed and replaced my giffgaff sim and now it doesn't work! the phone starts up ok but it doesn't register the sim, anyone know why this may be, I have taken it out and tried it several time but no joy. If I go to select a network Giffgaff doesn't appear in the choices. Please help if you can. Thanks, Marcus

Hi, is it possible to try your sim in another phone or another sim in your phone? this would narrow source of problem..dik

spartacus

Seems a bit odd - tried all the obvious I presume -

SIM is in the right way
Brushed any dust away
Try another SIM in the same phone etc etc

rjheald

giffgaff may not appear in the network choices, just select O2 for the network