Update about badges vol. 2

jeff_elephant

Cool. Automation makes giffgaff educators lives much easier! That should free up a lot of time!

gordie10

Hey, Joanna. 🙂

Love the idea of the personalised reports, especially when only partway through any of the 3 tiers.

shirazee8

Thanks for the update,hope the automation works well 🙂

ma2013

Cool, thanks for the update, like the changes! 🙂

jicato

Sounds good. Thanks!

brulaw

Hi Joanna , Good to hear that all the teams hard work has been successful , Job well done .....

mattsmith100

Brilliant! I've had to fill in the badge-not-appearing form several times, so now this shouldn't happen again! 🙂

anaglypta

@brulaw

Is that a gold expert 5 badge I spy. 😀

Have I missed a quiz?

mattsmith100

@brulaw

Is that a gold expert 5 badge I spy. 😀

Have I missed a quiz?

http://community.giffgaff.com/t5/Help-Support/Become-an-Approved-Helper/m-p/12163428/highlight/true#M3958404 😉

t_will: Will mentioned a little quirk that we had with the badge tool earlier to do with unchecking the box - we're tracking another one where people are getting assigned the gold 5 badge rather than the actual one. I'll see if I can do anything about it today but if not we'll look into it in closer detail on Monday.

joanna_007

Hiya guys,

Thanks for all the comments so far.

@gordie10, cheers for the tip about the broken link. I swore it worked when I added it; damn goblins 😉

Well-spotted @anaglypta ; the reason why you've not seen a new Gold quiz yet is that brulaw's been helping us out as a beta tester, so he got to do a trial run of the quiz for us before anybody else. If any of you want to be testers as well, please let us know and we'll be happy to add you to our list as we always need more volunteers.

In any case, the quiz will be available for all to take soon.

@mattsmith100 just FYI, the quirk you mentioned was a different issue, which has now been resolved with the latest update, so no need to worry about it.

Hope this clarifies it a bit. If you have any more questions, shoot 🙂 I'm here till 11pm tonight and will be happy to answer them all.

Toodalooh,

Joanna

mattsmith100

@joanna_007 ah fair enough!

Ooo, I'd love to be a quiz tester, could I be added to the list please?! 🙂

gordie10

@anaglypta ; the reason why you've not seen a new Gold quiz yet is that brulaw's been helping us out as a beta tester, so he got to do a trial run of the quiz for us before anybody else. If any of you want to be testers as well, please let us know and we'll be happy to add you to our list as we always need more volunteers.

If you want someone to be a tester who is guaranteed to get all the answers wrong, by all means include me. 😆 (And I'm not even joking! I know nothing about all these fancy phones that we're now being quizzed about, not to mention I am, of course, still only a Bronze Helper.)

flaxvert

I failed my elusive Gold badge somehow so won't be trying again. 5* silver is good for the Flaxvert 🙂

kbates

Great work 🙂 well done

joanna_007

Cheers guys 😀

@mattsmith100 sure, I'm adding you to the list straight away.

@gordie10 I take it as a yes so I'm adding you to the list too. I'm sure it'll be fun 😛

@flaxvert aww, I wouldn't give up hope (so easily) if I were you 😉

Hope you're all enjoying the lovely weather. And when you get bored of the sunshine, don't forget to pop in and do a quiz or two 😛

Ciao,

Joanna

buntercrow

Caw thanks Joanna my personal message was great. 🙂

Excellent update for

windoze9t8

The progress is great on this automation though I don't think it worked for me recently. I also don't think it applied the tag I selected as it still shows gold expert.

I'll give the Nokia quiz a go and see if it works better.

aaronjlaw

Thanks for the update. 🙂

joanna_007

Aww, I'm glad you liked it @buntercrow :smileyembarrassed:

@windoze9t8 I checked in the system just now and it says you've chosen the 'giffgaff Expert' badge, which is exactly the one you have now (Gold Expert 4). Would you like me to change it to any other one? If yes, let me know, and I can amend it straight away 🙂

Toodalooh,

Joanna

windoze9t8

Hi Joanna,

Thanks for taking the time out to check.

Although I'm not fussed which badge is assigned I do remember there being three types I the gold section.

"Gold Expert" was one "Gold (Apple, Samsung) Expert was another and the third was "giffgaff expert for those that had passed the tests but their phone has not exam associated to it. Like mentioned in this paragraph;

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You also have the opportunity to choose which specialisation you become. Generally we'd expect that you put whichever phone you use everyday as your specialisation. You can only become a specialist for that phone once you have passed it's quiz; If there isn't a quiz out for your phone yet then you can just choose to be a giffgaff expert.

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I remember having it once when I got to level 1.

Do giffgaff not use the accolade anymore?