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You can read more about the changes to settings in the news post - The Demise of 2020
2020 is no longer a correct answer
From 23rd April we will be turning 2020 off for all phones. Members will still receive a text when they text it, but no phone will ever receive the configuration message with the correct settings by texting 2020. This means that texting "settings" to 2020 will never be correct again.
Most phones will have settings installed automatically through software updates
This is very exciting and means that we should see far fewer members with internet problems in the future. Over the next few weeks and months most manufacturers will be including our settings in their software updates. Not every manufacturer is doing it quite yet, but they will soon, so regardless of phone the first piece of advice that you should give is to update your software and then check carriers to see if giffgaff comes up.
All phones now have the same, new, settings
We have changed the settings for all phones. This isn't a paradigm change, and the old settings will still work, but going forward it is a good idea to have the new ones. These settings are for all devices, including iPhones and iPads. iPhones will no longer have their own special settings, which is good for streamlining things.
- Username: "giffgaff"
- APN: "giffgaff.com"
- password: [Leave blank]
- Proxy: [Leave blank]
iPhones and iPads can't edit the proxy manually, so it's best to reset the settings and then
use the My giffgaff app go to giff.ly/iphonesettings to update them. Android and other OS phones will have to update it manually if a software update didn't work.
When you've had a look through and think you have a good idea then take this quiz. Don't worry if you don't manage it first time, take it as often as you like. Good luck.
Click here to take the quiz.