Visual Voicemail

starsky135

It's something I've wanted for a while, but I'd really like Visual Voicemail to be a thing. When checking my voicemail, the first thing I am tempted to do is press Voicemail but I can't. Instead I have to dial a number for 8p a minute!

alicepowell

I'm not entirely sure what you mean by this. Can you explain what "visual voicemail" actually is. The reason the button doesn't work on some phones is due to the phone providers not recognising giffgaff as a network. And on other phones you can change the dial number for the button under the settings. So there are ways around having to always dial 443. The 443 voicemail costs either 1 minute from your goodybag or 8p.

bethanaaay

As said above by Alice, this doesn't work because Apple doesn't recognise giffgaff as an official carrier. Giffgaff and Apple have been in talks for a long time - years - but it doesn't seem to be going anywhere ☹

hazel22

Hey folks, if you want to support iPhones coming to giffgaff, which we'd all be excited to see - please Kudos/Vote for this idea asking for us to have a direct relationship with Apple to achieve that.

Cheers.

csmr

Pretty poor that visual voicemail is not supported.

All the complicated discussions about different phone vendors on this forum is out of place.

Just support the OMTP visual voicemail standard.

awsnowdon

I agree it is poor just moved to giffgaff and have to say I may not have if I had realised that visual voicemail was not supported. Come on giffgaff lets not go backwards, seeing and accessing a list of voicemails has been around since the first iphone and we are on v6 now.

w69d

Hi ,have you looked at hullo mail ,it's in the App Store (does the same thing as visual voicemail )

http://www.hullomail.com/iphone.html

sanjaatjain

Currently in the UK, only EE provides visual voicemail

sanjaatjain

also, for orange, its a quid a month and not available for T-Mo in the UK.

All else, no other options.

WIth giffgaff, atlest we now have network ID available for iphones.

Whilst we still stick it out with 443 dialing,

however on iso8, the voicemail button WORKs as voicemail shortcut.

Hope this helps.

if you like,

https://giffgaff.com/orders/affiliate/sanjaatjain

jonty68

@starsky135 I use a free iOS app called Libon to provide a visual voicemail service. It offers custom greetings based on the caller ID, notifies me by email also and transcribed the voice message to text for free. So not only do I see who's called and I can also read transcribed voice message visually without having to listen.

jpcjpc

I use Hullomail.

Just bear in mind that it works by diverting calls to the Hullomail answering service, so the time people spend leaving messages comes out of your goodybags or payg credit.

petercardiff

Hi, @starsky135 I use visual voicemail on giffgaff - it's a service called Hullomail.

There is a free version and a paid version. I've been using the paid version for several years now and I love it.

Here's how it works.

You setup a call divert / forward to a 0330 number which is allocated to you when you sign up for the service. So when someone calls you their call which is forwarded to hullomail will come out of your goodybag allowance. Then when they leave a message the APP on your phone picks up the message via mobile data / wifi and displays it as a notification on the phone.

You can then open the app and listen to the message as many times as you like for free.

This is really useful when abroad because you can pickup your messages free using Wifi in hotels/restaurants etc. No international call charges.

I also divert my home landline to the 0330 number so all my answerphone messages are received in my hullomail account.

You can even access the messages on a computer via the hullomail website.

Here's a screen shot of hullomail working on my phone.

I can highly recommend this system. You can try the free version and see if you like it.

http://www.hullomail.com/

sampsonandroyal

It's the 21sr century - get a grip giffgaff

sampsonandroyal

It's the 21st century- get a grip giffgaff

jpcjpc

What's '21st century' about paying huge licensing fees to a company who's increasingly becoming an also ran in mobile technology, to use a closed product which cab be related by third party tools at no cost to giffgaff at all?

jpcjpc

Can be replicated!

jimfraegala

Agree with you @alicepowell 100%

Jim

navvy

@sampsonandroyal

This is an old thread, but you would do well to read it all the way through.

Hullomail works really well as a visual voicemail, and is available on multiple platforms. They actually say that it is compatible with giffgaff, and any others that use the same standards for diversion of calls.

It's certainly far superior to the basic voicemail service, though that is still needed for anyone without a smartphone.

The free version of Hullomail has adverts, but anyone who uses voicemail regularly will probably want to pay the small fee to get rid of adverts that say thing like "You have 2 messages waiting".

Automatic transcription is available as a paid add-on, "Get the Gist" for the first 10 seconds or 30 seconds. This could reduce the data usage, or at least let you see whether it's worth spending data on listening to the MP3 file.

You can also have the MP3 files emailed to you.

csmr

Still no support for visual voicemail.

Visual voicemail is standardized by OMTP. It is implemented in all phone operating systems. (Android was the slowest to do this but has done it now.)

HulloMail is not visual voicemail. It a workaround for the lack of visual voicemail. Unlike standard visual voicemail it requires forwarding a number and installing an app.

mattptid16

This is an old thread and it should be noted that Hullomail is no longer free.