Does your number appear on your homepage (don't post it here)?
Technically,a sim deactivates after 6 months of no use.Try calling in/out.
@leemg3 wrote:Hi guys not used my giffgaff sim in a while and just put it in my phone says I have signal. Mygiffgaff pagessays I have £9.80 credit still. Anu idea9 how to get up and running again?
A sim and account is ment to deactevete after six month the only way to find out if you can get it working again is ask an agent http://giffgaff.com/support/ask
@leemg3 wrote:Yeah says both my number and credit on my dash here
Try make a call put the gg sim in a phone then if it works your up and running
@leemg3 wrote:Tried to text it didn't work
If the account was used atleast once in 6 months - made a call, sent a text or topped-up the account, then you can expect it to be active. Else, you will have to create a new account.
The old number can't be rretrieved though!
The old number can't be retrieved though!