cant call or text

paigebriscoe

My signals just gone off and wont let me call or text people I do actually have a signal but sayin error on network

endorphin

It's probably worth checking that you still have an active goodybag/airtime credit here http://giffgaff.com/dashboard or

Dial *100# for your airtime credit (payg) balance.

Dial *100*7# for details of your goodybag

Check to see if there are any problems in the mobile network where you are here: http://giffgaff.com/coverage-and-service

If that's OK then try turning your phone off, waiting 5 min.s and then turn it back on (to force it to reconnect to the mobile network).

If still no joy, see if doing a manual roam helps http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/manual-roam/m-p/3345471#M32502

Also try turning airplane/flight mode on and then back off.

nerakb

Have a look here http://status.o2.co.uk/ to see if there are any issues in your area.

Are you able to receive incoming calls/texts?

redlips

Go on to the 02 site for ur area http://staus.02.co.uk or Try this http://is.gd/manualroam

hardman00

possibly the sim can be faulty

sk8tes

Hello and welcome to the community

First try rebooting your phone this often cures problems

Also check that you have airtime credit or a Live Goodybag

Check here on your my giffgaff page

http://giffgaff.com/dashboard/?m=0

*100# Airtime credit balance

*100*7# Goodybag minutes

Check the signal in your area to look for any faults with the network. Please type your postcode in here :www.bit.ly/ggservicestatus

If the signal in your area is working as normal,

please try a manual roam to update your connection with the network. This can often help fix these type of communication problems : http://is.gd/manualroam