4G sim

sushiii

Can you tell me as I am a giffgaff member, when I receive my new SIM will I have to activate it and top it up or will my details already be on my new SIM.

Thanks for your help

fred_flintstone

When it arrives perform a sim swap to keep your same number and any balance:

http://community.giffgaff.com/t5/giffgaff-Top-Tips/How-to-use-SIM-Swap/td-p/6885194

allan1954

have you 3g sim card if so the 4g sim will need simswap to get your details on.

miz_rayman

You will need to top up ten pounds minimum and then you'll want allocated a mobile number which you can see here on your 'my giffgaff' page :

https://giffgaff.com/dashboard

shahera1

@sushiii

Youl have to go on sim swap and us your username to activate the sim and that will swap and actuate at the same time without the top up

chris170569

You will have to activate it with either £10 credit or buy a goodybag. If u have a debit/credit card you can just buy a goodybag to a activate. Please note activations usually complete within 30 mins but on occasions can take upto 24 hours.

shahera1

Follow the sim swap procedure and use your user name and normal goffgaff details to log in and that will activate the sim also your sim will be swapped

Once sims been swapped remember your contacts will be lost so make sure you back it up x

shahera1

Your credit should be transferred because its giff gaff but youl lose contacts @sushi

shahera1

@sushiii

To carry out a SIM swap, click this link and log in

● http://bit.ly/kbggswap

smiler667

Hello @sushiii & welcome to the giffgaff Community

when the sim arrives you will need to perform a sim swap see link below to guide http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

Carrying out the sim swap will transfer your current number, credits and/or goodybag over to new sim. The sim swap takes no more than 30 minutes to complete.

kamlah87

You could ask the agent about the sim card you have ordered: https://giffgaff.com/support/ask/sim_not_received