order a new SIM card here http://giffgaff.com/orders/mgm
when it arrives, you can do a SIM Swap. All your account details will transfer over to the new SIM in full within 30 minutes, including goodybag, number and credit.
● Remember to back up your SIM contacts as these can not be transferred over during a SIM swap
To carry out a SIM swap, click this link and log in
● Enter in the 6 digit code from your new SIM
● On the next page it will show the 6 digit activation codes and SIM serial numbers of your current and new SIM cards
Click on where it says...
● "Yes I want to replace my SIM" (scroll down to see on mobile)
● On the next page click "yes I'm sure"
Your new SIM should be active within 30 minutes.Your old SIM will then be disabled.
You have now completed a SIM swap
You can find a full guide to this here http://bit.ly/kbggswap