Is your account still saying activation in progress?
Regarding your old sim and account , if you usually buy the £15 unlimited goodybag ( and you activated your old sim before 21st august)
It would be in your best interests to try and regain access to the old account as you won't see the £15 unlimited Internet on your new account to buy
Firstly send for a reset link by putting your mobile number ( from your old account)in the lost password link
https://giffgaff.com/support/lost-passwordIf you don't receive an email with a reset link
Text the word PASS to 43430
you'll receive confirmation of your correct username and the email address you put down in your account details ( might take up to 15 minutes to arrive)
If you still can't log in,ask an agent with the account you're posting here with , and they'll send you a reset link
Log into here
https://giffgaff.com/support/ask/sim_my_limit_increase( short url
Http://j.mp/agentsgaff )
Choose 30 in the drop down list
Give the agents the following info relating to your old account
Say you've forgot your password
Activated username
Name
Address
Mobile number
Sim serial number
2 numbers you text and call the most
Ammount, date and method of last top up
Email address ( you have access to)
Mention you think the email is incorrect in your giffgaff settings and ask for a reset link be sent to the email you've given them
