Hi there its me again.
If you would like to purchase a goodybag Or Gigabag,firstly you need to either top up using your giffgaff or o2 voucher, or credit/debit card,you can also simply buy the goodybag/Gigabag that you want,directly from your credit/debit card,without topping up first. The minimum top up amount using a voucher is £10.
If you want to buy a goodybag, and you have topped up with a voucher, you now need to convert your top up credit, for your goodybag, which is really easy to do.
Please remember that topping up doesn't automatically give you a goodybag, it just adds credit to your account, we call it "airtime credit ".
Ok so remember, it's not automatically done just by topping up and the next step is to go to TOP UP,and then convert it to a goodybag or Gigabag by selecting the goodybag/Gigabag that you want to buy.
1) Click onto my giffgaff
2) Click onto Top Up
3) Click onto goodybags or Gigabags
4) select the goodybag or Gigabag that you want ,then press select.
5) Ok,on the next page,click onto Continue.
6) Now select "exchange airtime credit".
Now how easy was that.......
Please also remember that goodybags/gigabags last for one month at a time,but CAN now be cancelled,before your expiry date, see herehttp://community.giffgaff.com/t5/News-Announcements/Introducing-Early-Re-purchase-on-Goodybags-and-Gigabags/m-p/14894237#U14894237