£20 goodybag update

mark_a_e

Hello all,

Time flies – it’s already been 5 months since we introduced a £2 discount to the £20 unlimited data goodybag, but we wanted to remind you that you still have until 31^st March to take advantage of it. In addition, for those of you who are currently using this goodybag, we wanted to make sure that you have all the information that you need.

If you’re currently on the discounted goodybag, then now is a great time to double check your usage on My giffgaff and make sure that you’re on the best goodybag for you. We’ll be sending you an email in the next few days to help with this, but if you tend to use under 5GB and 500minutes, then you could bag yourself a saving by switching to the £15 goodybag. Remember that if you run out of your allowance then you can buy a new goodybag early, so if you occasionally use more then you might still save by switching.

If you’ve checked your usage and decided that the £20 goodybag is still right for you then read on to find out all you need to know about this change.

I’m on the discounted goodybag, how will this impact me?

The £18 discount offer is coming to an end on 31^st March and this goodybag will return to its normal price (£20) on 1^st April. The allowance on the goodybag will not change and any goodybags which are purchased on or before 31^st March will not be impacted.

I have a queued discounted goodybag:

Don’t worry, any goodybag which is purchased on or before 31^st March is unaffected by this change and that includes queued goodybags.

I am recurring a discounted goodybag:

If your current goodybag is set to expire on 31^st March or before, then your next goodybag will be at the discounted price of £18. If your goodybag expires on 1^st April or after then your next goodybag will return to the normal price of £20. Remember that you can change your recurring settings at any time by going to My Payment Details.

Hope this helps,

Mark.

charsun

Thanks for the updates.

stevenwatkinss

Sounds good mate hope with have many more new giffgaffers this year wanting and joining the best network out there come on ppl let's all take advantage of this amazing goodybag 🙂 I know I will

j_s

Thanks for the reminder

i_am_sy

Yeah I thought this would be posted around now.

Shame you can't keep the £18 offer, but at least you have kept to the original plan and made it cheaper for a few months.

ian011

This suggestion on clarifying the wording has also been pending awaiting the next time that page is updated.

danjlamb

when I joined giff gaff all of 6 months ago the goody bag was £12. Since the increase the service has got progressively worse and I can't wait to leave. It is the worse service I have ever used and I used to be on EE

brulaw

Hi @mark_a_e .

Thanks for the timely update and information .

endorphin

@mark_a_e thanks for the reminder. Please can you confirm then that people recurring the £18 goodybag will be automatically charged £20 from 1st April onwards if they do nothing?

I sense a few irate posts in help coming if so despite all your warning measures.

amg_x

Not ideal, but thanks for the update

ma2013

Thanks for the reminder. ☺

richybhoy36

Hi there and thanks for the info Richy.

richmondmike

Thanks for updating us, still great value

gemmalou30

Thank you for the reminder and info.

🙂

slickone

A friend gets unlimited texts and calls on o2 for £12.00 a month with a gig of data allowance. Giffgaff is making a mistake going back to £20.00.

gordie10

@slickone wrote:
A friend gets unlimited texts and calls on o2 for £12.00 a month with a gig of data allowance. Giffgaff is making a mistake going back to £20.00.

:S On giffgaff, £12 a month gets you 3GB of data, which is 2GB more than what you've said about O2. The only negative aspect to giffgaff's £12 goodybag in comparison to that is only 500 minutes of calls, but that's not a big deal.

mbthapa25

i hope other new exciting offers are being planned by giffgaff to attract both new customers and to keep existing customers happy at the same time..

slickone

Well considering I and many others use mobile phones for calls, I feel your reply is a waste. Also I have sky hotspots wifi etc. The data plan does not really bother me. The calls are very important.

pinkcalculator

It's a shame you weren't able to keep the £18 on offer

marymac1

Will not be used the sim again